Guitar Sales Specialist

Description About the Role

Heid Music is a music retailer that provides solutions that foster happy and developing musicians. Our Sales Specialists drive the sales of our store through building relationships in the musical community by sharing their passion for music amid customer service, communication, and attention to detail. The sales team is a symphony of knowledge to assist customers in selecting and purchasing products to support their musical journey.

• Demonstrate merchandise to customers with proper knowledge of product lines to best match customers with the correct products
• Present product information in one-on-one and small group situations to customers and other employees of the organization
• Building and maintaining meaningful relationships by assisting customers in selecting and purchasing merchandise and following through the sales process
• Sell merchandise to customers in person, via telephone/email, and at events
• Possess effective communication skills which reflect active listening, critical thinking, and a customer focused tone
• Participate in community and school events promoting music to people of all ages

Qualified candidates will ideally have an Associate’s or Bachelor’s degree in Music Education, Business, or a related field along with musical instrument knowledge and/or playing experience. Minimum of a high school diploma is needed. Previous retail or outside sales experience is highly preferred. Knowledge of guitars is required.

Working at Heid Music is more than a job; it’s an ensemble of professionals working together providing BRAVO service for the love of music. Join us and shape the future of musical excellence together!