Counter Representative

American Welding & Gas Inc has an immediate opening for a Counter Representative at our gas cylinder production/distribution facility in Appleton, WI

This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving and inventory control.

• Assist customers in store and by phone to purchase and order products
• Handle cylinder returns, exchanges and purchases
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
• Branch collection activities and customer retention calls
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
• Monitor inventory levels; check in and put away inventory
• Receive freight and create bar code labels with part numbers
• Schedule deliveries and service calls
• Follow and comply with all company safety policies
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
• Assist manager with building and equipment maintenance
• Some after‑hour deliveries
• Receiving and pulling orders
• Keeping the warehouse clean
• Other duties as assigned

• High School Diploma or GED
• Work experience in customer service or sales preferred
• Able to move compressed gas and liquid cylinders; lift 50‑75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Cash register experience preferred
• Ability to operate a forklift preferred
• Motivated, high energy individual that is willing to learn our products and grow with the company

• Competitive pay structure
• Opportunity for professional development and growth
• Collaborative team environment where your input is valued daily.
• Medical, Dental, & Vision Benefits with no waiting period
• Company provided Short‑term & Long‑term Disability
• Company provided Life Insurance
• 401(k) Retirement Savings Plan with Company match
• Paid Holidays
• Paid Time Off

We are an equal opportunity employer. We do not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

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American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.