Inside Sales Specialist

Provides superior customer service ensuring the accurate and timely conversion of request for quote to sales order capture. Works collaboratively with the outside sales team to drive sales and profit.

• Drives on-time, accurate and complete (OTAC) throughout the selling process from request for quote (RFQ) to sales order capture.
• Supports the outside sales team in crafting and delivering quotes per the customers’ specifications.
• Sources new sales opportunities through research and follow-up on leads. Closes quotes by successfully soliciting sales orders from the customer.
• Collaborates with and acts as a liaison between engineering, finance, operations and other key departments and the customer during the sales process.
• Works on their own, or with the Sales Order Specialist, to enter sales orders quickly and accurately.
• Maintains the integrity of the quote log by consistently updating each quote with the latest information.
• Encourages the Voice of Customer (VOC) to uncover new product development opportunities.
• Updates customers on quote status, including expiration dates and/or price changes.
• Requests and processes project re-quotes based on customer’s input.
• Participates in continuous improvement projects to improve the quoting and sales order entry processes.
• Works to develop large direct-to-end user key accounts

• Bachelor’s degree in Industrial Distribution, Business Administration, Marketing, or related field.
• Excellent interpersonal and communication skills.
• Ability to prioritize and multi-task while paying close attention to detail.
• Current, valid Driver’s License.
• Competent in key workplace tools such as Microsoft Office, Salesforce and ERP systems.
• Ability to travel
• Physical requirements include; twisting, turning, grasping, reaching, kneeling, crawling, pulling, extended periods of sitting and standing, and the ability to lift 25 pounds.

Headquartered in Waukesha, Wisconsin, Wildeck is a subsidiary of Holden Industries, and is a 100% employee-owned company. Wildeck is the largest U.S. manufacturer of industrial steel work platforms (mezzanines), vertical lifts (VRCs), rideable material lifts (RML), safety guarding products, industrial ladders, crossovers, and more. We have been providing the highest quality products to the distribution industry for almost 50 years.

Wildeck provides employees a comprehensive total rewards package. Along with competitive compensation we offer three different health plans, dental, vision, life insurance, short- and long-term disability, identity protection service, paid parental leave, employee assistance program, continuing education, generous paid-time-off and nine paid holidays.

Retirement plans include the Employee Stock Ownership Plan (ESOP) and 401k. Contributions to the ESOP are made by the Company annually based on profitability. One of the many benefits of being an employee-owned company is that our employees are our shareholders with the ability to directly impact the profitability of the company and share in the rewards.