Account Manager - Engineered Services

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Account Manager position at White Cap. Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more.

• Comprehensive wellness and financial benefits:
  Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more. Account Managers have unlimited earning potential!
• Relax and recharge: generous time off package, including paid maternity and parental leave.
• Stability:
  Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: robust growth opportunities.
• Love where you work: certified as a Great Place to Work.
• Inclusive culture: celebrating individuality.

• Builds relationships and develops plans to increase sales and profitability for mid-size accounts.
• Generates viable sales leads through market research, sales events, networking, vendor events, and computer programs. Contact assigned and prospective accounts to secure new business.
• Develops and executes profitable business plans for managing accounts. Teams with individuals within sales and key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales.
• Accountable for attaining assigned sales quota, part margin, and controllable expense objectives.
• Interacts with customers, vendors, and associates to resolve customer and service related issues.
• Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
• Maintains and submits all required sales administration reports. Regularly attends company meetings.
• Generally has 2-5 years of experience.
• Performs other duties as assigned.
• Requires operation of a company or personal vehicle more than 20% of the average work week. Must pass a Motor Vehicle Record (MVR) report.

• Experience selling in an Account Manager environment and/or demonstrated success working with customers.
• Experience with inventory sales.
• College degree preferred.

The Account Manager will focus on all incoming inquiries for formwork and/or shoring products. This individual must provide outstanding service to call-in customers while developing their house account list by proactively calling a specific list of target customers. Key responsibilities include creating positive relationships with clients, developing new business using our Sales Process, and resolving all customer issues with project service and project management.

The Account Manager will be responsible for servicing established customers, identifying new leads, opportunities and closing sales.

• Provide customer service to new and existing customers for all sales and rental products using the Abacus billing system.
• Schedule-driven – weekly schedule organized and managed for upcoming week outlined before call with Sales Manager.
• Develop and maintain a basic knowledge of Jobsite Formwork’s products and pricing structure.
• Assertively qualify leads, identify opportunities, and manage prospects through our CRM system.
• Possess proven analytical/problem solving solutions for the customer and the company.
• Develop and maintain an awareness of market behavior, competitive trends, and respond proactively.
• Weekly target goals of revenue-driving activities: new opportunities found, first appointments, customer visits/jobsite visits, and close meetings with decision makers.
• Weekly meeting with Sales Manager to review weekly goals, sales activities, and status of call blitz with prospective customers.
• Inside Sales responsible for own CSR by…