Inside Sales Support

Overview

COME FOR THE JOB—STAY FOR THE CAREER! INSIDE SALES SUPPORT REPRESENTATIVE is a full-time permanent position located in Appleton, WI. FCX Performance is an Applied Industrial Technologies company and a leading process flow control company. As an Inside Sales Support Representative with FCX Performance/Simone, you will establish and expand relationships with current customers and the sales team. You will have a direct impact on customer satisfaction, retention and sales results.

Benefits

In addition to competitive pay and the benefits you’d expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.), you will also enjoy:

• A lasting career – career paths are available in sales, management, and operations throughout the country
• Professional development and training
• Team-oriented company culture where it’s called work for a reason but have fun in the process
• Join a local team with company backing

• Assist the Inside Sales staff with any and all filing needs.
• Maintain login information for customer online systems.
• Track “in-transit” invoices.
• Provide order assistance and expediting when necessary to assist Inside Sales staff.
• Act as a backup for delivering parts quotes to customer inquiries.
• Open and distribute mail as well as maintain the postage machine including adding funds.
• Provide phone coverage as needed.
• Maintain the “Welcome” area for guests and customers including updating lobby sign-in in a timely and accurate manner, maintaining company literature, and providing coffee and drinks as necessary.
• Arrange for lunches for client meetings, in-house training sessions, and company events.

• Superior organizational skills.
• Excellent verbal, written, and interpersonal communication skills with emphasis on customer service.
• Ability to relate to all levels of employees within the organization, as well as customers, vendors, and suppliers.
• Ability to see the “big picture” within a growing organization while focusing on company expectations and continuous improvement.
• Strong proficiency with Microsoft Office, namely Excel, Word, and Outlook.
• Strict adherence to corporate rules, policies, and regulations.

• High School Diploma or equivalent;
  Associate’s Degree strongly preferred. Business field strongly desired.
• Prior experience in industrial environments and situations strongly desired.
• Proven ability to provide maximum operational efficiency.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.