Outside Sales - Technical Specialist - Forberg Smith

About The Kendall Group

The Kendall Group is a 100% employee‑owned company comprised of eight divisions with 75+ locations across ten states. We serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries.

Reporting to the Sales Manager, the Technical Specialist is a key member of the sales team responsible for outside customer sales and sales satisfaction through direct contact, phone, or electronic communications. Responsibilities include territory management, customer interaction, prospecting, contract and pricing negotiations, product presentation, inventory management, and closing sales.

• Manage, grow, strategize, and support the assigned territory
• Work alongside an established team covering multiple states in the Midwest market
• Generate profitable orders and meet or exceed annual sales targets
• Actively seek out new clients to expand the assigned territory
• Maintain strong and trusted relationships with manufacturers and customers
• Regularly analyze field activities, determine improvements, and implement them to increase productivity and efficiency
• Monitor and review all quotations, professionally follow‑up, and maximize sales
• Develop a full understanding of the client base, territory, competition, and market
• Communicate clearly and efficiently, negotiate effectively, and manage sales planning
• Identify all sales opportunities and work earnestly to convert them to orders
• Perform other duties as assigned

• Service Excellence
• Results / Action Oriented
• Accountability and Responsibility
• Teamwork and Collaboration
• Priority Setting
• Planning and Organizing
• Negotiating
• Presentation Skills
• Time Management

Minimum 1 year experience in outside sales.

Bachelor’s degree, technical degree, or equivalent combination of skills and experience.

Proficient with Microsoft Office products (e.g., Word, Excel) and the ability to learn new software; business acumen, problem‑solving, critical thinking, and analytical abilities.

Highly organized and detail‑oriented; able to multi‑task and shift priorities as needed; works well in a fast‑paced, continuously evolving environment.

Strong interpersonal, analytical, organizational, and written/verbal communication skills; strong influencing skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear, and must be able to stand, walk, climb, and operate a vehicle.

Normal office environment.

Must be able to travel; customer visitation and off‑site work activities required.

Possess and maintain a valid driver’s license.

2 years sales experience; experience with process control instruments (level, flow, pressure, temperature, system components, valves, analysis, and filtration) and core markets: power generation, chemical, pharmaceutical, oil & gas, biotech, food & beverage, semiconductor, water treatment, renewable fuels, automotive, aerospace, steel, general manufacturing, R&D, OEM, EPC, and industrial contractors.

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.