Rental Management Trainee

Job Overview

Build on your career with a company that has a future. The Rental Management Trainee program is fast‑paced and touches every aspect of the business unit. Designed for completion in 18‑24 months, it provides industry knowledge, skills, and resources to develop relationship‑building and career growth.

Location:

Highland Park, MI.

Hours:

Monday to Friday, 7:00 AM – 4:30 PM. Bachelor’s degree required. Learn more about the program:

• Handle sales and process inbound calls and outbound solicitations.
• Maintain current and accurate data within the company’s marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage all rental asset processes, including vehicle PM and cleanliness standards.
• Meet overall Ryder market share by successfully executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory agencies.
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the customer base.

Volunteer as an On‑Call Representative based on schedule determined by the supervisor. Perform additional duties as assigned.

• Strong verbal and written communication skills.
• Excellent interpersonal communication.
• Flexibility to work in a fast‑paced, dynamic environment.
• High energy, self‑motivated, self‑directed with the ability to focus on multiple projects simultaneously.
• Ability to create and maintain professional relationships at all levels of the organization.
• Ability to work independently and as part of a team.
• Detail oriented with strong follow‑up practices.
• High degree of common sense and aptitude to learn quickly.
• Willingness to relocate within the region/US at the conclusion of the training program.
• Intermediate computer literacy.

• Bachelor’s degree in business administration or a related field.
• One (1) year or more of customer service with issues resolution experience (preferred).
• Intermediate computer literacy.
• No travel required.
• Not DOT regulated.

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options. Paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan. Compensation may include salary, annual bonus, commission, and/or long‑term incentive plans, with ranges based on experience, education, and market data.

Ryder is an Equal Opportunity Employer, drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or disability.