Sears Outlet Commissioned Sales Associate, Trainee - Part Time- STORE

Sears Outlet Commissioned Sales Associate, Trainee - Part Time-NEW STORE OPENING SOON

• Part-time

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.

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The Consultative Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly and well-merchandised sales floor.

• Meets or exceeds associate performance standards consistently
• Understands website navigation and proactively leverages technology to facilitate the customer experience and provide customer solutions when the product is not available in the store
• Maintains current knowledge of merchandise lines, product features, benefits and availability, Sears Advantages such as price match and price protection policies, and applicable delivery, installation and service options to respond to customer needs
• Optimizes credit, gift card, Shop Your Way Rewards and multi‑channel opportunities, including Protection Agreements, Sears Purchase Protect, delivery, installation and other income opportunities where applicable
• Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures
• Completes required training in the expected timeframe and participates in ongoing learning opportunities
• Partners with other selling and sales‑support associates and cashiers to provide superior customer service (locating merchandise, assisting customers, answering phones and ringing register)
• Maintains merchandise standards and all‑day standards within assigned departments, including replenishment and housekeeping, ad set‑up/take‑down for Home Appliances, Fine Jewelry and Footwear, and pad set‑up for Home Improvement
• Uses basic internet navigation to access and print information and reports
• Performs other duties as assigned

• Basic reading, arithmetic, writing and oral communication skills
• Basic Internet navigation skills
• Knowledge of offered products and services

All your information will be kept confidential according to EEO guidelines.