Strategic EdTech Success Partner
Job in
Appleton, Outagamie County, Wisconsin, 54914, USA
Listed on 2026-07-24
Listing for:
Cengage
Full Time
position Listed on 2026-07-24
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Cengage in Wisconsin is seeking a Customer Success Consultant to serve as a strategic partner for assigned customers, driving adoption of Cengage technology and long‑term value. You will manage relationships, renewals, and growth opportunities, provide proactive training, data‑driven insights, and tailored success plans to maximize product usage and customer outcomes.
Travel up to 20–30% and collaboration with sales, product, and support teams are required to ensure satisfaction and revenue
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