Service Technician - Bridgeville, PA

What is the role about?

Reporting to the Service and Training Manager, the Service Technician will be responsible for field service and valve repair. While specific daily tasks can vary depending on the current workload, service activities include instrumentation startup, configuration and documentation, calibration, troubleshooting, installation review, and problem‑solving solutions or systems. Valve repair activities include evaluation and repair of automated and control valves, assembling new automated and control valves, and traveling to customer locations to provide service in the field.

Formal technical training from our manufacturers will be a part of the required activities, which will certify your ability to competently work on instrumentation and other equipment.

• Valve or instrumentation start‑up, configuration and documentation, calibration, troubleshooting, installation review, and problem‑solving solutions or systems, and repair
• Confirm with field service customers the work scope, tool requirements, and site time to accomplish work
• Respond and provide service in the field as needed and required
• Assemble and test automated and control valves
• Assemble product to specific drawings and standards
• Certification of backflow preventer test kits
• Technical training from manufacturers
• Schedule work order assemblies with salespeople and shipments with the shipping department
• Basic wiring of switches, solenoids, position indicators, and control devices
• Read job blueprints
• Participate in safety initiatives as assigned
• Maintain quality and quantity performance and production standards
• Utilize database programs, work order generation and updates
• Operate warehouse equipment including forklifts, hand trucks, crane, etc.
• Participate in ongoing general housekeeping of shop facilities
• Follow safe work habits and established safety procedures
• Other duties as assigned

• High School diploma or GED
• Ability to use Excel, Word and web‑based software applications; basic math skills
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
• Ability to see/sit/talk and hear
• Ability to lift/move/carry up to 50lbs
• Ability to be on your feet for 8 hours a day
• Ability to stand, walk, and crawl
• Ability to climb stairs and ladders, bend, stoop, crouch, and kneel
• While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is consistent with that of a fabrication shop/distribution center/manufacturing facility.
• Must possess and maintain a valid driver's license
• Must be able to travel 60‑80% of the time, up to 40% overnight travel
• This position requires participation in after‑hours service calls to support customer needs outside of regular business hours

• 1 year experience in valve automation, instrumentation maintenance
• Certification in the operation of a forklift truck, CDL license
• Excellent work ethic, good verbal, and communication skills; ability to work independently
• Ability to work effectively in a team environment
• Ability to communicate well with all levels of the organization and customers; know when to request assistance when appropriate, especially when lifting heavy objects

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.