Automatic Door Field Supervisor; Madison, WI

Entrance Technologies is growing its clientele and we have an excellent opportunity for an Automatic Pedestrian Door Field Supervisor to join our team of professionals.

We are seeking a Field Supervisor to supervise and support field service and installation technicians. This role ensures that work involving automatic pedestrian door systems is performed safely, efficiently, on schedule, and in compliance with company standards, manufacturer specifications, ADA requirements, and applicable codes. The Field Supervisor serves as a liaison between field personnel, dispatch, management, and customers. We offer a competitive salary commensurate with experience, along with an outstanding benefits package.

This is the perfect opportunity to build a career at a leading company in the automatic entrance field.

This role works closely with operations leadership and will report to the General Manager/CEO.

Please note:

this role is open to candidates located anywhere in Wisconsin.

• Supervise, direct, and support service and installation technicians
• Coordinate daily and weekly work assignments with dispatch and operations
• Conduct job site visits to verify scope, quality, and safety compliance and correct unsafe conditions
• Provide technical assistance and troubleshooting support
• Ensure compliance with manufacturer requirements, ADA standards, and local codes
• Enforce company safety policies and OSHA requirements
• Ensure proper use of tools, equipment, and personal protective equipment (PPE)
• Assist with incident investigations and corrective actions
• Inspect completed installations and service work
• Verify accuracy and completeness of service reports and work orders
• Address workmanship-related issues and customer concerns
• Assist with onboarding and training of new technicians
• Provide coaching, mentoring, and performance feedback
• Recommend additional training or certifications as needed
• Review timecards, service documentation, and job reports
• Communicate field issues to management and office staff
• Support operational planning and continuous improvement efforts

• Minimum five (5) years of experience servicing and/or installing automatic pedestrian door systems
• Demonstrated leadership or supervisory experience
• Strong knowledge of automatic door operators, sensors, controls, and accessories
• Working knowledge of ADA and applicable safety codes
• Valid driver’s license with an acceptable driving record

• AAADM certification or ability to obtain within a company-defined timeframe
• OSHA 30 certification
• Experience supervising multi-site field teams

This person needs to have leadership and team management skills as well as strong problem-solving and decision-making abilities. Also needed: the ability to read and interpret drawings, specifications, and technical manuals, effective verbal and written communication skills, and organizational skills with the ability to manage multiple priorities.

• Ability to travel regularly to job sites
• Ability to lift up to 50 pounds
• Ability to climb ladders and work at heights
• Ability to work in varying weather and job site conditions

• Compensation: $70,000 base dependent on experience
• Benefits:
  • Comprehensive healthcare (with 80% of premium covered), dental and vision insurance
  • Sick time, paid vacation and paid holidays
  • Retirement program with employer match
  • Company paid life and short-term disability
  • Advancement opportunities