Field Service Technician

R Field Service Technician (Open)

Locations:
Kenosha, WI – 68 Ave – Retail shop;
Rockford, IL – Linden Rd – Filling industrial;
Waukesha, WI – Acetylene production & filling.

The Cryogenic Field Service Technician contributes to the success of installing and providing care for on-site nitrogen generation plants and bulk medical or industrial gas systems in a safe and operationally effective manner, aligned with all federal, state/provincial and local codes, and Airgas policies.

• Collaborates on the installation and care of nitrogen on-site generation equipment.
• Supports cryogenic bulk installations both at Airgas facilities and customer sites.
• Restores and optimizes pressure reduction equipment associated with bulk delivery systems.
• Evaluates and performs general improvements to electrical systems associated with N2 generation and cryogenic installations, including motor controls, relays, low pressure, high pressure and liquid level alarm systems.
• Coordinates the placement of decals and warning signs for the proper identification of hazards, warnings, ownership, normal operational settings, emergency contacts, etc.
• Performs installation of piping systems in alignment with company SOPs.
• Conducts site surveys to foster compliance with all federal, state/provincial and local codes.
• Fosters the security of fencing provided to protect installations from tampering or unauthorized entry.
• Performs periodic preventative maintenance tasks on N2 generation equipment based on the PM schedule to ensure long-term reliability.
• Performs annual evaluations of all bulk installation sites to support their condition and correct operation.
• Champions safety policies and procedures to ensure everyone returns home safely.
• Maintains an appropriate stock of recommended parts necessary to support typical installations within the assigned customer base.
• Supports the team in other areas as needed.

• High school diploma or equivalent.
• Must have, or be able to obtain, a Certified Brazer Certificate within 30 days of employment.
• Must have a valid driver’s license.

• HVAC or refrigeration certification or American Society of Safety Engineers (ASSE) Medical Gas Credentials are a plus.
• Minimum of two (2) years of industrial field service experience, preferably in gas generation systems. Prior electrical experience is a plus.
• Detailed understanding of National Fire Protection Association (NFPA) 99 and NFPA 55 requirements.
• Understanding of the characteristics and hazards of cryogenic and high‑pressure gases, and specific knowledge of the products, containers and piping systems encountered in the job duties.
• Hands‑on experience with cryogenic equipment, pressure piping, compressors, and proven ability to troubleshoot system problems.

• Working knowledge of welding, brazing processes (specifically silver brazing).
• Ability to perform regulator repairs and repair piping/liquid leaks.
• Able to respond to emergencies 24 hours per day; arrangements for emergency coverage are made when a technician is unavailable.
• Ability to read blueprints, design specifications, manufacturer drawings, and architectural drawings related to bulk delivery sites.
• Ability to read and interpret documents such as safety rules, material safety data sheets, operating and maintenance instructions, and procedure manuals.
• Ability to perform mathematical calculations.
• Basic working knowledge of Microsoft Office applications (Excel, Word, PowerPoint, Outlook e‑mail).
• Ability to work independently and under pressure to meet deadlines.
• Clear and effective speaking manner for explaining information to customers and employees.
• Ability to set goals and manage time to ensure tasks are completed on schedule and goals achieved.
• Independent judgment and initiative to resolve problems, make recommendations, and handle proprietary information with tact and diplomacy.
• Self‑motivation, enthusiasm, a positive attitude, and team‑player spirit.

• Comprehensive family benefits: medical, dental, vision, life, AD&D, and disability insurance.
• Parent support: 14‑week paid childbirth benefit.
• Future security: 401(k) retirement…