Field Service Technician III

Who are we?

The TSS Family of Companies is one of the largest independent laboratory and hospital service providers with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are a leading provider of environmental monitoring solutions and testing, calibration, and certification services for controlled environments, medical gas systems, and laboratory instrumentation.

Our Family of Companies includes Technical Safety Services (TSS), Evergreen Medical Services (EMS), and Cornerstone Commissioning. Evergreen Medical Services (EMS) is a leading medical gas and indoor air quality provider. Our customers include hospitals and surgery centers. We are rapidly growing and seeking passionate and talented employees to partner with customers focused on patient and employee safety. EMS ensures the equipment and environment our customers use to keep their employees and patients safe is in full working order, providing testing and certification services for hospitals and surgery centers.

Field Service Technicians are dispatched daily to provide a variety of on‑site services, including medical gas compliance testing, environmental testing and monitoring, and additional services as their careers progress. Technicians employ excellent client service and a thorough understanding of our portfolio of services to exceed expectations, perform contracted services at the highest level of quality, and uncover new needs when possible.

For entry‑level roles, previous job‑related experience is not required; candidates receive rigorous classroom and on‑the‑job paid training and mentoring. We offer continued career development in field services or other key roles within our growing company.

• Perform compliance testing, certification, and repair services across a variety of healthcare equipment.
• Perform troubleshooting and repairing pumps, compressors, manifolds, and small electronics.
• Test and certify medical gas systems and environmental monitoring services.
• Interface directly with clients to understand, discuss, and execute on their needs.
• Maintain and improve client relationships and act as the client’s primary in‑person interaction with the company.
• Complete all required documentation and administrative tasks related to assigned business.
• Other duties as assigned.

EMS offers competitive salaries and a wide range of benefits:

• Salary range of $24.00–$33.00 hourly (determined by education, experience, skills, and industry data).
• Medical, vision, and dental insurance.
• 401(k) plan with company match.
• Long‑term disability, short‑term disability, and life insurance.
• Competitive paid time off and company paid holidays.

• High School Diploma or equivalent (2‑year or 4‑year degree preferred).
• Relevant customer service, mechanical and/or electrical experience.
• A combination of education, training, and related experience may meet requirements.
• Additional accreditations and certifications such as ASSE 6010, 6030, 6040.

• Excellent customer service and relationship‑building skills.
• Strong troubleshooting and problem‑solving skills and a continual learning mindset.
• Ability to work effectively with minimal supervision, employing effective time management and prioritization skills.
• Highly effective verbal and written communication skills.
• Knowledge of basic math, including geometry and algebra.
• Valid driver’s license and good driving record.
• Experience with the Microsoft Office suite.

While performing the duties of this job, the employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. The employee is regularly required to sit and talk or hear, frequently reach with hands and arms, occasionally stand, walk, use hands to finger, handle, or feel, climb or balance, stoop, kneel, crouch, or crawl, use a scissor lift and ladder, and taste or smell.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EMS is a passionate equal opportunity employer and celebrates diversity.