Residential Appliance Service Specialist

Residential Appliance Service Specialist — Appleton, WIStep into a role where your diagnostic instincts and repair craftsmanship keep households running. In Appleton, WI, you’ll be the trusted expert customers call when their kitchens or laundry rooms slow down. Your mission: restore comfort and convenience with precise, timely service.

A day in the life

Your morning begins with a review of scheduled service calls. You head out, tools ready, to diagnose and repair core household appliances—refrigerators, washers, dryers, and ovens. Between visits, you document your work thoroughly, order or track parts as needed, and keep customers in the loop with clear, friendly communication.

What you’ll handle

Diagnose and repair residential appliances: refrigerators, washers, dryers, and ovens.

Deliver clear, professional explanations of issues and repair options to customers.

Complete routine maintenance and perform inspections to keep appliances running at peak performance.

Maintain accurate records of service calls, work performed, and parts utilized.

Stay current on emerging appliance technologies and modern repair methods.

Collaborate with teammates to streamline service efficiency and elevate customer satisfaction.

What helps you thrive

High school diploma or equivalent; technical training in appliance repair is a plus.

Hands-on experience as a home appliance technician (or closely related field).Strong troubleshooting mindset and practical problem-solving ability.

Polished communication skills and a customer-first approach.

Self-directed with strong time-management skills.

Valid driver’s license and dependable transportation.

EPA Type 1 Preferred.

If you’re ready to be the reason someone’s day turns around—with a fridge cooling again or laundry back on track—this role is for you.