Case Manager

** Purpose
* * The Case Coordinator reports to the program supervisor and is responsible for providing support to participants, customers, and clients in alignment with the division’s objectives and goals.

* Key Responsibilities
* The Case Coordinator will be responsible for:

• Gathering information from clients, family members, and other agencies to assess their needs.

• Providing individuals and families with relevant information to meet their goals and preferences in a person-centered and culturally sensitive manner.

• Building and maintaining relationships with other human services, medical, and social services agencies.

• Identifying gaps in service delivery and participating in program development initiatives.

• Attending meetings as required by the unit/division.

• Maintaining accurate records and preparing reports for case coordination.

• Screening referrals for children with disabilities.

• Providing ongoing case management and service coordination to families and children.

• Assessing needs and offering information and services using a person-centered approach.

• Providing support, education, and technical assistance to families, individuals, and agencies.

• Maintaining documentation for court proceedings and completing timely documentation within three business days.

• Maintaining regular attendance and working overtime as needed.

• Performing other duties as assigned.

* Education/Certifications/Experience Requirements* – High school diploma or equivalent required;
Associate’s or Bachelor’s degree in a related field (e.g., social work, psychology, human services) preferred.

• Certification as a Social Worker is desirable.

• At least two years of experience in the health or human services field is preferred.

• Must have a valid driver’s license.

* Required or Preferred Skills* – Knowledge of and adherence to goals, policies, and procedures.

• Proficiency in operating office equipment.

• Ability to travel efficiently.

• Commitment to professional ethics and standards.

• Strong organizational skills and ability to manage paperwork effectively.

• Ability to perform basic mathematical calculations and use descriptive statistics.

• Proficiency in preparing various documents.

• Effective communication skills.

• Ability to work well in a team environment.

* Benefits*:

• Paid weekly

• Paid Time Off, Paid Holidays, & Bereavement

• 401k with a 4% employer match

• Medical, Dental, & Vision

• Supplemental Insurance

• Employee Assistance Program