Recovery Coach - Part-Time

Job Details

Job Location:

Adult and Family Shelter
- Appleton, WI 54911, Salary Range: $17.83 Hourly,

Job Shift: Evening, Pillars is looking to hire a part-time substance abuse Recovery Coach to work with clients staying in our Adult & Family Shelter, primarily evenings Monday
- Friday 4pm - 8pm, flexing to daytime hours occasionally as needed.

From homelessness to coming home, Pillars provides shelter, support, and solutions to address the housing needs in our community. The Recovery Coach engages and encourages clients striving for substance abuse recovery and supports them through their recovery; and provides clients with a sense of community and belonging, supportive relationships, and valued roles.

• Has passion for the mission of Pillars and displays agency values:
  Respect, Collaboration, Empowerment and Grit.
• Establishes healthy, healing relationships with clients. Assists clients with understanding the purpose of recovery models.
• Provides clients with Substance Abuse and Mental Health Services Administration (SAMHSAs) definitions of recovery and its components.
• Shares recovery story as appropriate to assist clients, provides hope and help in changing patterns and behaviors.
• Creates an environment of respect for clients that honors the person-centered planning in taking charge of their own lives.
• Uses a trauma informed approach to mutually explore with clients their experiences and supports individuals in getting appropriate resources for help.
• Encourage clients to construct their own recovery/wellness plan that includes a proactive crisis plan. Shares their plan to help others in constructing their own version.
• Supports clients in crisis to explore options that may be beneficial to returning to emotional wellness.
• Encourages clients to become self-directed, focus on their strengths, exercise use of natural supports, develop their own recovery goals, and strengthen valued roles within the community.
• Supports clients in researching and locating resources beneficial to their needs and desires.
• Understands and explains to peers their rights.
• Establishes acceptable boundaries with clients. Revisits boundaries on an ongoing basis.
• Enters clients into HMIS as needed.
• Other duties as assigned.

• Confidentiality Ability to maintain confidential information and safeguard the security of information of Pillars and our clients. Keep private information from unauthorized individuals, either within Pillars or others outside the organization.
• Building Relationships Demonstrates exceptional relationship-building ability with volunteers, clients and consumers, tenants, agency partners, donors and potential donors, board and committee members.
• Customer Service Manages difficult, emotional, and/or rapidly escalating situations; responds promptly to need; responds to requests for service and assistance; meets commitments. Displays a positive attitude, demonstrates empathy and understanding, and interacts/presents solutions without judgment.
• Interpersonal Skills Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things.
• Adaptability Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

• High school diploma or equivalent required
• Recovery Coach Training
• Group facilitation or co-facilitation experience
• Knowledge of methods for creating wellness/recovery plans and teaching others this practice

This position is expected to work inclusively and respectfully with a diverse…