Support Professional

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI.
Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.

Schedule: Full-Time | 3rd Shift | 10:00 PM - 6:00 AM | 40 Hours/Week

Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!

Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment.

• De-escalate crisis situations using non-restrictive techniques
• Support clients in group living, home, or community settings
• Maintain confidential records and track client progress
• Facilitate recovery-focused group activities and curriculum
• Transport clients to appointments and community services
• Assist with medication administration and basic healthcare needs
• Promote independence through skill-building and resource connection
• Participate in staff meetings, training, and community advocacy
• Support clients during recreational and educational activities
• Uphold healthy boundaries and safety-focused decision-making
• Perform household duties such as grocery shopping and light cleaning

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Health & Dependent Care)
• Free CCS Training
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution Option
• Employee Assistance Program
• Service Awards & Recognition
• Public Service Loan Forgiveness (PSLF) Eligibility

• High School Diploma or GED required
• Preferred:
  Experience in crisis/mental health or college credits in social work, psychology, or human services
• Valid driver's license preferred
• Reliable transportation required
• Must pass background, caregiver, and medical checks

LSS is an Equal Opportunity Employer (EOE).

High School Diploma/ GED (required)

Driver's License (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.