Software Engineer, AI Engineer

SOFTWARE ENGINEER

Fox Communities Credit Union – Appleton, Wisconsin, United States

Full‑time Software Engineer located at our corporate office (Enterprise) in Appleton. After initial on‑site onboarding, the position may transition to a hybrid schedule (3+ days onsite per week, 2 remote). Candidates must reside in Wisconsin.

The Software Engineer is responsible for designing, developing, and implementing custom automation, robotic process automation (RPA), and artificial intelligence (AI) solutions, including software development using vendor‑provided SDKs.

Key responsibilities include:

• Promote and uphold Fox’s purpose, mission, vision, and values and collaborate with leadership to define and implement technology strategies.
• Design and implement efficient end‑to‑end automation workflows using tools such as Power Automate, building scalable RPA solutions for repetitive business workflows.
• Develop software via industry‑standard SDKs, with strong understanding of APIs and custom integrations.
• Establish and follow best practices in software engineering, automation, and AI.
• Troubleshoot, debug, and resolve issues in production and non‑production environments.
• Design and implement automations that seamlessly communicate between disparate systems and connect to core platforms and/or enterprise applications.
• Partner with stakeholders to identify and document automation opportunities across business lines, assess existing workflows, identify inefficiencies, and recommend intelligent automation strategies.
• Collaborate with cross‑functional teams: technology, data reporting and analytics, business lines, systems support, infrastructure, architecture, and core banking.
• Develop proof‑of‑concept projects demonstrating potential and feasibility of new capabilities.

• Bachelor’s degree in Computer Science, Software Engineering, or related field (Master’s a plus).
• Minimum 3 years of experience in software engineering focused on automation and AI solutions.
• Hands‑on experience with RPA platforms (Power Automate, UiPath, Blue Prism).
• Proven track record of implementing automation solutions in a production environment.
• Experience in credit union operations and regulatory compliance is desirable.
• Excellent interpersonal, communication, analytical, and problem‑solving skills.
• Strong math skills and ability to create and monitor budgets.
• Sound judgment and ability to work independently and collaboratively.

• Proficiency in programming languages such as .NET, Python, C#, or Java.
• Expertise in integrating and developing with SDKs and APIs from vendor platforms.
• Knowledge of machine learning frameworks and natural language processing (NLP) tools.
• Familiarity with database management and SQL.
• Understanding of cloud platforms (Azure) and Dev Ops practices.
• Strong understanding of software engineering best practices, including Agile methodologies.

• Knowledge of financial services products and member engagement strategies.
• Ability to translate complex business requirements into actionable technical solutions.
• Certifications in RPA platforms (e.g., Blue Prism, UiPath, Automation Anywhere).
• Exposure to and development experience with Power Apps, Fiserv, and Q2.

We offer a great team environment, competitive salary, and an excellent benefit package including medical, dental, vision, life, short‑term and long‑term disability insurance, 401(k) (Roth and Traditional) with company match, paid time off, caregiver leave, and paid volunteer time off.

Fox Communities Credit Union is an Equal Opportunity Employer of Protected Veterans, and Individuals with Disabilities.