Terminal Manager

Location

185T-WI-Appltn-700-South, 700 South Whitman Avenue, Appleton, WI 54914, USA

Quality Carriers® is the leading bulk liquid chemical transportation provider in North America. With a fleet of over 2,500 trucks and 6,400 trailers, and a network of 100+ locations and 100+ years of experience, Quality Carriers provides industry leading transportation services to our customers.

At Quality Carriers, you will be committed to adding value by providing customers with safe, efficient, and error‑free service; supply chain cost reductions; and technical support. As a Terminal Manager, you are responsible for the daily management of terminal operations, including dispatch and driver supervision; customer service and satisfaction; billing and terminal profitability.

• Supervising daily dispatch functions (i.e. assisting with decision making and driver management).
• Driver recruitment, retention, payroll, correcting settlement issues, maintenance and enforcement of safety compliance.
• Monitoring dispatched loads to ensure equipment coverage and availability.
• Customer Service in regards to rates, service, and resolution.
• Monitoring terminal expenses and revenue.
• 401K
• Flexible spending accounts
• Medical
• Vision plans

• 5+ years supervisory experience in a trucking environment.

5+ years bulk tank truck experience preferred.

Good communication and customer service skills.

Strong business acumen.

Working knowledge of budgets (P&Ls).

• Business Degree preferred, HS Diploma required.

• This is a full‑time position, days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
• This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
• This job is assigned to a specific Terminal.
• Safety First environment -- complacency is not an option.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
• This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.