Import Coordinator

Company Description

Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW).

The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, “The Power of Blue,” is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world’s largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people.

Import Coordinator would be responsible for performing import operations and import customer service duties to process the documentation necessary for import freight to clear U.S. Customs and deliver to the final consignee in a timely and safe manner in accordance with governmental regulations. A large portion of this position is ownership of HTS codes, the classification process, and documentation. The Import Coordinator works with Freight Forwarders, Brokers, warehouse staff, vendors, and internal purchasing teams.

The role helps with shipping, receiving, and record keeping for international transactions. Most of the working day is spent in an office atmosphere as they provide support and verify that transactions adhere to import policies and regulations.

Appleton, WI

• HTS code classification
• Coordinate with Freight Forwarders and partners to ensure import shipments are properly documented.
• Coordinate and distribute all documentation for incoming consolidations and direct shipments.
• Oversee freight forwarders, understand various modes of transportation, and ensure the most efficient and timely movement of freight forwarding and delivery.
• Ensure that all documents required by U.S. Customs regulations are correct and complete, including customer compliance coordinated with Import Broker.
• Set up all necessary arrangements indicated on Advance Information for the smooth movement of import freight.
• Perform customer service duties with correspondence to customers and overseas partners via email or phone.
• Assist in the implementation of customer service policies and procedures to ensure that the service provided is of the appropriate standard and level.
• Maintain procedural control of import processes, ensuring compliance with customs and government regulations, and maintaining accurate records of all transactions.
• Track and log shipments.

• Bachelor’s degree preferred.
• Previous experience with HTS codes.
• Minimum 1–3 years of ocean, air, and international logistics experience.
• A quick learner with a “Can-Do” attitude and strong prioritization skills.
• Exceptional customer service skills.
• Solid understanding of the international forwarding business for both Ocean & Air Imports.
• Strong computer skills (Excel, Word, PowerPoint).
• Ability to learn new software.

59,200 - 74,000

ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law.