Receiving Coordinator

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter‑Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.

We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four‑legged friend.

The Receiving Coordinator, under the direction of the Distribution and Warehouse Supervisor, will be responsible for leading the process of receiving goods brought to the Juneau facility from outside suppliers excluding returned customer goods. The Receiving Coordinator is a key member of the team ensuring inventory accuracy within the Juneau facility.

• Examines incoming shipments and reject damaged items; appropriately report/record any discrepancies
• Performs the receiving transitions in a timely manner within SAP to ensure inventory is accurate
• Managing and monitoring outbound returns and dunnage
• Prepares RMA shipments to be sent back to suppliers
• Creates, prints, and attaches Bills of Lading (BOLs) for each outbound shipment
• Prepares and process transfer documentation accurately in WHOPS
• Stages materials for the material handlers to move to a final location in the facility
• Correctly performs the material transfer for shipments from outside storage locations to the Juneau facility
• Files and organize all shipping and transfer documentation to ensure audit compliance
• Verifies dunnage weights and counts for accuracy
• Collaborates and notify Supply Chain or Quality of any non‑conforming shipments due to items shipped, quantities, or condition and then move the material to a designated hold area until dispositioned
• Works with the Quality Department to facilitate First Article inspections where appropriate
• Receives MRO shipments and notify recipients of the delivery
• Distributes all business‑related packages to the appropriate person in a timely manner
• Unload shipments at the loading dock when needed
• Keeps warehouse clean and organized on a daily basis
• Participate in cross‑functional training and help standardize warehouse procedures
• Participates in shift meetings and team huddles to align on goals and daily priorities
• Performs additional responsibilities when required

• High school diploma or equivalent
• 1–2+ years of receiving experience
• Experience using SAP
• Ability to get certified on all power equipment
• Proficient in using scanners, handheld devices, and Google Workspace applications
• Maintains confidentiality of proprietary information
• Strong attention to detail, organization, and communication skills
• Ability to maintain a professional atmosphere in a fast‑paced environment with numerous interactions and interruptions
• High degree of initiative, self‑motivation and ability to motivate others
• Ability to establish and maintain cooperative working relationships with Team Members and colleagues
• Comfortable working in an environment with office pets (cats and dogs)

The physical demands outlined below represent those that a Team Member must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the Team Member is regularly required to sit, talk, and hear. The Team Member frequently uses their hands to handle or feel objects and occasionally stands, walks, and reaches with their hands and arms. The Team Member must be able to lift and/or move up to 50 pounds regularly and occasionally up to 75 pounds.

Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here represent those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company‑paid short‑term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet‑friendly office
• Whisker products and swag
• Continuing education Support
• On‑site gym with Peloton
• Referral program

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.