Senior Manager, Operations

Summary

Senior Manager, Operations responsible for implementing divisional strategy through operational execution. This role drives operational excellence via NBS Next implementation across planning, supply chain, manufacturing, quality, engineering, maintenance, and customer service, while exceeding customer expectations and meeting KPIs focused on safety, quality, delivery, inventory, and productivity.

• Drives engagement in safety, vision, policies, practices, programs, and initiatives to prevent incidents through a focus on unsafe behaviors and conditions.
• Provides vision and leadership, empowering the organization to take full functional responsibility and ownership for performance and results.
• Manages resource utilization to ensure timely production and quality standards are achieved daily.
• Coordinates the creation and maintenance of appropriate levels of manufacturing capacity while controlling labor and overhead costs.
• Structures the organization to enable manufacturing of products with consistent quality, timely delivery, and competitive costs for continued growth.
• Utilizes ERP system to optimize throughput.
• Utilizes NBS Next to plan, facilitate, and/or lead continuous improvement with a focus on safety, quality, delivery, inventory, and cost, ensuring best‑in‑class operational processes.
• Demonstrates strong talent management focusing on building a high‑performance culture through hiring, coaching, directing, and developing employees while increasing engagement.
• Ensures facility operates within, and maintains compliance with, applicable regulatory requirements such as FDA‑regulated Quality System, OSHA, ISO, etc.
• Increases customer satisfaction via enhanced availability of key products, reduced lead times, and simultaneous minimization of raw material, work‑in‑process, and finished goods inventory.
• Manages the manufacturing engineering team to assure process improvements, new product development, production safety features, and cost‑reduction concepts, while simultaneously providing production and R&D support.
• Manages the facilities team in the preventative maintenance and repair of building site and production equipment.
• Works cross‑functionally with sales and business to help with customer opportunities, resolve issues, and planning.
• Has P&L responsibility including developing, forecasting, and managing the budget.
• Partners with Finance team on measurement and reporting of manufacturing metrics and cost control activities.
• Maintains ongoing communication and liaison with corporate functional management.
• Oversees development and maintenance of appropriate work instructions.
• Performs other duties and responsibilities as assigned.

Education:

Bachelor’s degree in operations, engineering, business, or related field is required.

• Minimum of 10 years of professional experience in a manufacturing or operations leadership role, medical device industry preferred.
• Experience utilizing an ERP system in an operations setting.
• Proven experience in leading and implementing Lean/Six Sigma methodologies, creating flow and establishing pull for high‑volume products, with measurable results.
• Experience with P&L responsibility or managing operational budgets.
• Experience managing extrusion manufacturing and secondary assembly operations is preferred.
• Experience operating in an FDA‑regulated environment is a plus.

• Proven leadership skills including team building, collaborating, accountability, strategic and innovative thinking.
• Ability to manage effectively at all levels, communicate a clear and compelling vision, and influence others to support timely achievement of initiatives and goals.
• Strategic and critical thinking abilities, strong analytical skills, financial acumen, and strong written and verbal communication skills.
• Proven ability to drive and implement process and change management, value stream execution, and continuous improvement activities.

Office and manufacturing environment.

Travel required:

minimal