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Coordinator, Compliance

Job in Arbutus, Baltimore City, Maryland, USA
Listing for: Otis Elevator Co.
Full Time position
Listed on 2026-02-16
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below

Overview

Otis Elevator Company is searching for a highly motivated Compliance Coordinator. In the Compliance Coordinator role, the successful candidate must be an ambitious, self-reliant, and focused individual to perform a wide range of administrative functions that require problem solving skills under minimal direction. The individual must be a team player and have the ability to handle sensitive information and maintain perspective under pressure.

Responsibilities
  • Manage the administrative process specifically related to the testing and violations process
  • Coordinate high volume testing with multiple 3rd party jurisdictions to ensure on time completion of all required tests
  • Full responsibility for entire elevator compliance coordination within the branch:
    • Logging the initial customer order (TCO)
    • Code to indicate contract-covered work vs. building owner’s work vs. proposal needed
    • Ensure signed proposals are returned timely from customers
    • Coordinate completion of contract-covered work with Mechanics (request assistance from Service Managers, as needed)
    • Follow up with customer on work to be done by building owner
    • Troubleshoot sources of delays, when necessary, to ensure 100% compliance by deadline identified on order
    • Communicate compliance to the customer and AHJ before deadline
    • Complete Affidavits and other required paperwork
  • Additional Administrative duties may include but are not limited to: management of incoming mail, administrative support to branch sales and operations staff, process accounts payable invoices and maintain control over and process draft check requests, and other administrative tasks and assignments at the request of leadership
Basic Qualifications
  • A minimum of 3 years’ experience within an Office / Administrative support type role
  • Excellent computer skills, with proficiency in Microsoft Office - Word, Outlook, Excel, and aptitude to learn company-specific software (SharePoint, Microsoft Dynamics CRM, LINX, mainframe, JDE, for example)
  • Exceptional written and verbal communication skills
  • Demonstrated proficiency in planning, organizing, prioritizing and multi-tasking is required
  • Must be able to manage workflow efficiently, be self-reliant, show initiative, good judgment, be a team player and have the ability to handle sensitive and confidential information
Education
  • High School Degree or equivalent is required
  • Bachelor’s degree is a plus, but not required

The salary range for this role is $70,000-$75,000. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of…

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