Program Management Specialist

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Job no: 495290

Work type: Staff Full-time

Location: UMBC Campus

Categories: Project Management/Planning

Department: Modern Languages, Linguistics and Intercultural Communication

UMBC’s Department of Modern Languages, Linguistics & Intercultural Communication (MLLI) offers a nationally recognized, innovative curriculum. Courses in Arabic, ASL, Chinese, French, German, Japanese, Korean, Russian, Spanish, and Wolof emphasize language proficiency and cultural engagement. The department also offers a concentration in Applied Linguistics and an M.A. in Intercultural Communication. MLLI prides itself on a highly diverse faculty representing over sixteen countries and a wide range of backgrounds and perspectives.

The University of Maryland, Baltimore County (UMBC) is seeking a Program Management Specialist I for the Department of Modern Languages, Linguistics and Intercultural Communication (MLLI).

The Program Management Specialist provides comprehensive administrative and programmatic support to the Department Chair, Associate Chair, Graduate Program Director, Undergraduate Program Director, Intercultural Living Experience (ILE) Program Director, faculty, and students. This role is essential to ensuring the department operates efficiently and maintains strong connections across campus and with external partners. Key responsibilities include scheduling and enrollment management, event planning and coordination, communications, and data collection and analysis to support departmental planning and reporting.

The incumbent serves as a primary liaison between the department and campus units, community partners, and students, and coordinates advising, and daily administrative operations. Additional duties include maintaining departmental records; supporting faculty and students with routine administrative needs (e.g., course permissions, room reservations, People Soft inquiries, deadline reminders); and assisting students with language requirements, advising inquiries, and program information. By providing this support, the role enables faculty to focus more fully on teaching, research, and service.

UMBC offers competitive compensation. This role starts at $23.08 per hour and has 14 days of vacation as well as winter break, spring break, and personal days for regular full time roles. Tuition remission is also available.

A limited telework schedule may be available.

• Departmental and Class Scheduling, Room Reservation, Enrollment and Course Management – Coordinate semester course scheduling by preparing scheduling templates, building and updating records in Student Administration (People Soft), and resolving discrepancies. Collaborate with area coordinators, the Registrar’s Office, and other departments on cross-listed courses, room assignments, and scheduling conflicts. Troubleshoot scheduling issues, reserve classrooms (in 25
  
  Live/R25) and secure spaces for departmental events. Run REX reports starting about 3 weeks before each semester starts three times a week to monitor course enrollments. Enter enrollment data into Excel and send to the Department Chair and all area coordinators.
• Student Support and Advising Coordination – Assign faculty advisors to undergraduate majors and minors, provide general advising support, and assist with orientation-related inquiries, placement, and course permissions. Advise students on fulfilling language requirements and process waivers or proficiency documentation. Once the 201 applications of Maryland Seal of Biliteracy Docu Sign are completed or if sent proficiency exam results, input information into People Soft, update the student degree audit and notify student of the approval.
  
  Update student records and degree audits in People Soft and communicate outcomes. Offer general advising when faculty is not available. Answer calls from Orientation Advising who are requesting language placement and or course permission.
• Administrative Support to Department Leadership – Maintain calendars, schedule meetings, and prepare reports. Collect, analyze, and present…