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Contingent 1 - Office Clerk II

Job in Arbutus, Baltimore City, Maryland, USA
Listing for: University of Maryland Baltimore County
Full Time, Seasonal/Temporary position
Listed on 2026-08-23
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 26000 - 32000 USD Yearly USD 26000.00 32000.00 YEAR
Job Description & How to Apply Below

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Apply now Job no: 495340

Work type: Staff Full-time, Temporary (Hourly)

Location: UMBC Campus

Categories: Health Services/Counseling

Department:

Retriever Integrated Health (RIH) brings together UMBC’s Health Services and Counseling Center in a collaborative, integrated approach to support student well‑being and academic success. Our interdisciplinary team includes compassionate administrative staff and skilled professionals from a wide range of fields—medicine, nursing, psychiatry, psychology, counseling, social work, health education, dietetics, acupuncture, and massage therapy. Together, we provide comprehensive, student-centered care designed to help the UMBC community thrive.

Responsibilities:
  • Serve as the first point of contact for individuals visiting or contacting Retriever Integrated Health by phone, email, or in person.
  • Perform front desk reception duties, including scheduling and maintaining appointments for mental health services, medical consultations, and health promotion workshops.
  • Coordinate timely communication among students, healthcare providers, and staff; respond to routine inquiries and direct individuals to appropriate services.
  • Assist students seeking information or support related to mental health, medical care, and health promotion resources.
  • Update patient demographic and health insurance information for UMBC students, faculty, and staff.
  • Review, document, and verify required health immunization records using the Point and Click electronic health record system.
  • Add and remove student compliance holds based on immunization record verification and established procedures.
  • Verify student insurance information using People Soft and electronic medical record software.
  • Support clinical staff by scanning, faxing, and maintaining patient health documentation.
  • Maintain compliance with university policies, confidentiality requirements, ethical standards, and relevant laws governing protected health information.
  • Open and date stamp nonconfidential mail for Retriever Integrated Health and individual employees.
  • Receive and dispense pharmacy deliveries in accordance with approved procedures.
  • Coordinate with front desk staff to transport departmental deposits to the campus cashier’s office for processing.
  • Maintain front desk office equipment, including copier and fax machines, and coordinate routine troubleshooting or service needs.
  • Monitor office supplies, maintain inventory records, and support timely replenishment of materials.
Required

Minimum Qualifications:
  • High School Diploma or GED
  • Two years of clerical experience in a medical office setting
Preferred Qualifications:
  • Ability to perform administrative and office support functions independently within established guidelines.
  • Strong customer service, interpersonal, and communication skills.
  • Ability to manage multiple tasks, prioritize competing needs, and maintain accuracy in a fast‑paced environment.
  • Demonstrated discretion when handling confidential and sensitive health information.
  • Proficiency with standard office equipment and computer based administrative systems.
  • Ability to learn and use electronic health record, insurance verification, and university information systems.

A background check will be required.

Closing Date:
Screening of Applications Begins:

For best consideration please apply by - August 28, 2026

Hourly Salary Range:
Minimum: $19.00 to Maximum: $23.00, commensurate with qualifications and experience.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Hours:

Full-time up to 40/hrs per week during Fall 2026 Academic Semester

Mon through Friday 8:30am - 5pm with some flexibility

Type:
Additional Information:

This is a temporary position. Initial contract is for 4 months with the possibility of renewal.

Equal Opportunity Statement:
UMBC is an Affirmpative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at  or MD TTY Relay Service between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization

Work Authorization As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Advertised: Aug 18 2026 09:00 Eastern Daylight Time

Applications close:

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