Contingent 1 - Office Clerk II
Listed on 2026-08-23
-
Administrative/Clerical
Healthcare Administration -
Healthcare
Healthcare Administration
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Apply now Job no: 495340
Work type: Staff Full-time, Temporary (Hourly)
Location: UMBC Campus
Categories: Health Services/Counseling
Department:Retriever Integrated Health (RIH) brings together UMBC’s Health Services and Counseling Center in a collaborative, integrated approach to support student well‑being and academic success. Our interdisciplinary team includes compassionate administrative staff and skilled professionals from a wide range of fields—medicine, nursing, psychiatry, psychology, counseling, social work, health education, dietetics, acupuncture, and massage therapy. Together, we provide comprehensive, student-centered care designed to help the UMBC community thrive.
Responsibilities:- Serve as the first point of contact for individuals visiting or contacting Retriever Integrated Health by phone, email, or in person.
- Perform front desk reception duties, including scheduling and maintaining appointments for mental health services, medical consultations, and health promotion workshops.
- Coordinate timely communication among students, healthcare providers, and staff; respond to routine inquiries and direct individuals to appropriate services.
- Assist students seeking information or support related to mental health, medical care, and health promotion resources.
- Update patient demographic and health insurance information for UMBC students, faculty, and staff.
- Review, document, and verify required health immunization records using the Point and Click electronic health record system.
- Add and remove student compliance holds based on immunization record verification and established procedures.
- Verify student insurance information using People Soft and electronic medical record software.
- Support clinical staff by scanning, faxing, and maintaining patient health documentation.
- Maintain compliance with university policies, confidentiality requirements, ethical standards, and relevant laws governing protected health information.
- Open and date stamp nonconfidential mail for Retriever Integrated Health and individual employees.
- Receive and dispense pharmacy deliveries in accordance with approved procedures.
- Coordinate with front desk staff to transport departmental deposits to the campus cashier’s office for processing.
- Maintain front desk office equipment, including copier and fax machines, and coordinate routine troubleshooting or service needs.
- Monitor office supplies, maintain inventory records, and support timely replenishment of materials.
Minimum Qualifications:
- High School Diploma or GED
- Two years of clerical experience in a medical office setting
- Ability to perform administrative and office support functions independently within established guidelines.
- Strong customer service, interpersonal, and communication skills.
- Ability to manage multiple tasks, prioritize competing needs, and maintain accuracy in a fast‑paced environment.
- Demonstrated discretion when handling confidential and sensitive health information.
- Proficiency with standard office equipment and computer based administrative systems.
- Ability to learn and use electronic health record, insurance verification, and university information systems.
A background check will be required.
Closing Date:Screening of Applications Begins:
For best consideration please apply by - August 28, 2026
Hourly Salary Range:
Minimum: $19.00 to Maximum: $23.00, commensurate with qualifications and experience.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Hours:Full-time up to 40/hrs per week during Fall 2026 Academic Semester
Mon through Friday 8:30am - 5pm with some flexibility
Type:Additional Information:
This is a temporary position. Initial contract is for 4 months with the possibility of renewal.
Equal Opportunity Statement:
UMBC is an Affirmpative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at or MD TTY Relay Service between 8:30 a.m. and 4:00 p.m. Monday through Friday.
Work AuthorizationWork Authorization As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
Advertised: Aug 18 2026 09:00 Eastern Daylight Time
Applications close:
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