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Customer Service Rep HelpDesk/Support Bilingual Call Center / Support

Freight Forwarding Customer Service Pro — In-Office

Job in Arbutus, Baltimore City, Maryland, USA
Listing for: Ghanem Forwarding LLC
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
A growing freight forwarding company is seeking an Experienced Customer Service Representative to manage inbound customer calls related to bookings and shipment updates. The ideal candidate should have at least 2 years of experience in customer service, preferably in logistics. Key responsibilities include addressing customer concerns, building rapport, and providing accurate information. This full-time role offers competitive salary, performance bonuses, advancement opportunities, and includes benefits like 401(k) matching and paid time off.
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