Customer Care Specialist — Delight & Resolve Customers
Job in
Arbutus, Baltimore City, Maryland, USA
Listed on 2026-07-13
Listing for:
Vital Records Control (VRC)
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Vital Records Control (VRC) is seeking a Customer Care Agent in Maryland to interact with customers, answer inquiries about services, and resolve complaints. The role requires handling calls, faxes, and emails while maintaining accurate records and providing timely solutions.
The successful candidate will demonstrate strong communication, basic computer skills, and the ability to work with internal teams to ensure customer satisfaction.
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