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Guest Experience Specialist
Job in
Arcadia, Los Angeles County, California, 91006, USA
Listed on 2026-08-28
Listing for:
ESA Management, LLC
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Seasonal / Summer -
Hospitality / Hotel / Catering
Customer Service Rep, Seasonal / Summer
Job Description & How to Apply Below
ESA Management, LLC is seeking a Guest Services Representative to provide exceptional guest experiences at the Arcadia property. The role includes greeting guests, handling reservations, registrations, payments, and check-outs, and maintaining front desk operations with a focus on safety and accuracy.
You will respond to guest requests, guide them through services, and resolve issues using ESA’s Make it Right program, while upholding brand standards and cross-functional collaboration with hotel
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