Dispatcher I​/Dispatcher II (Full-time

Arcadia Police Department Dispatcher Recruitment

At the Arcadia Police Department, making a positive difference is the guiding principle that shapes our decisions. The belief that every member of our team has the ability to positively impact the community is entrenched at the core of our organization. We are forward-thinking problem solvers that are rooted in tradition. Our diverse team values professionalism, integrity, work ethic, positive attitude, and camaraderie.

If you are interested in embarking on the journey of serving the public as a member of our Dispatch Unit, we welcome and encourage your application. Come join and experience what it is like to serve a community that supports and appreciates its Police Department.

IMPORTANT:
This recruitment is primarily focused on hiring Dispatcher I's and lateral Dispatcher II's--please review the required minimum qualifications for each position prior to submitting an application. Additionally, applications that do not include the required documents (e.g. typing certificate, etc.) as attachments will be disqualified.

REQUIRED DOCUMENTS:

DISPATCHER I

1) In addition to the City's application, candidates must submit a certified typing certificate, obtained within the last 12 months to demonstrate they meet the minimum typing requirement of 35 words per minute (wpm) net. Self-administered and Internet typing tests will not be accepted. Failure to submit the required typing certificate with the application will result in disqualification from the recruitment process.

Re-certification of typing speed may be required as a condition of hire with the City.

DISPATCHER II

1) In addition to the City's application, candidates must submit a certified typing certificate, obtained within the last 12 months to demonstrate they meet the minimum typing requirement of 35 words per minute (wpm) net. Self-administered and Internet typing tests will not be accepted. Failure to submit the required typing certificate with the application will result in disqualification from the recruitment process.

Re-certification of typing speed may be required as a condition of hire with the City.

2) A valid P.O.S.T Dispatcher/Telecommunications Certification.

SALARY INFORMATION:

DISPATCHER I

Monthly: $4,834 - $6,031 Annually: $58,008 - $72,372 *

DISPATCHER II

Monthly: $5,600 - $6,993 Annually: $67,200 - $83,916 *

* Listed salary amounts indicate the first and last steps of the range for each position.

WHAT WE OFFER:

• CalPERS retirement plan

• Three tier monthly benefit allowance of up to $1,800

• City paid Vision Plan for employee and family

• City paid Life Insurance, Accidental Death & Dismemberment, and Long-Term Disability

• Expected salary increases of:

  • 5% effective 07/01/2026

• Tuition reimbursement/advancement upon completion of probationary period
• Bilingual pay

Final date to receive applications:
This is a continuous recruitment and periodic testing will be conducted. Application filing period may close at any time without prior notice.

RECRUITMENT PROCESS:
Apply Online – Submit a detailed, thorough application. Ensure all required documents (i.e. Typing Certificate) are attached to your application. Written Exam (Pass/Fail) – Candidates must pass the POST Entry-Level Dispatcher Selection Test Battery (PELDSTB) with a score of 50 or above. Applicants who have obtained a qualifying PELDSTB score within the last 12 months are encouraged to attach their test results to their application for consideration.

Qualifications Appraisal Interviews (100%) – Candidates who successfully pass the prior component of the examination process are invited to participate in the oral interview panel and are required to pass it with a score of 70% or above in order to successfully be assigned to an eligibility list.

SELECTION PROCESS Chief's Interview – The Chief of Police and Arcadia Command Staff will meet and interview candidates to determine their readiness to join the Arcadia Police Department. Background Check – An extensive background check will be conducted to ensure that candidates meet the high standards set forth to join the Arcadia Police Department. Psychological Examination – Candidates who successfully pass the…