Learning Systems Administrator (Contract

Learning Systems Administrator (Contract)

Job Title:

Learning Systems Administrator (Contract)

Compensation: $42.00 - $51.00 per hour

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

Location:

Hybrid, Din Tai Fung - Restaurant Support Center in Arcadia/Pasadena, California

About Us:

Din Tai Fung is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 165 locations across 13 countries including 20 in North America. DTF is Michelin-recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.

About the Role:

Din Tai Fung is migrating its learning content and histories from Schoox and Google Drive to a new platform, Wisetail, and this contract-to-hire role owns the hands-on build that gets us there. Reporting to the Instructional Design Manager, the Learning Systems Administrator will configure the Wisetail platform, migrate and reorganize learning content into a clean, searchable library across our 20+ locations, build assignment automations, and partner closely with the Wisetail implementation team and internal stakeholders to launch on time.

Beyond go-live, the role supports the pilot, maintains integrations and reporting, and helps transition day-to-day ownership to the internal Operations Training & Learning Design team.

Responsibilities:

LMS Configuration & System Design:

• Translate business and learning requirements into the Wisetail system structure, including user roles, permissions, groups, locations, content types, tags, naming standards, and navigation.
• Configure assignments, notifications, certifications, automations, and other platform settings.
• Document configuration decisions and recommend practical solutions within established project goals.
• Coordinate with Wisetail and internal partners to identify integration needs, troubleshoot configuration issues, and keep the implementation aligned with the launch timeline.

Content Migration & Library Organization

• Inventory, map, clean, and prepare learning content, completion histories, and supporting files from Schoox and Google Drive for migration.
• Apply approved naming conventions, tags, metadata, ownership, version control, and archive rules to create a consistent, searchable library.
• Coordinate imports and validate the accuracy of learning content and records.
• Reconcile exceptions and resolve migration issues with vendors and internal content owners.

Develop Learning Programs

• Build and maintain courses, curricula, learning paths, assignments, certifications, due dates, reminders, and audience rules based on approved program designs.
• Partner with instructional designers and program owners to upload, organize, and quality-check media, documents, and eLearning packages before release.

Testing & Launch Support

• Create test cases and coordinate user acceptance testing for permissions, assignments, automations, content, integrations, notifications, reporting, and mobile access.
• Track defects and decisions, coordinate resolution with Wisetail and internal partners, and confirm fixes through retesting.
• Support pilot and enterprise launch activities, including readiness checks, learner and administrator communications, issue triage, and launch status reporting.

Post-Launch Support

• Manage routine LMS administration, access requests, data corrections, content updates, and escalated support issues within agreed service expectations.
• Produce automated and customized reports.
• Monitor data quality and system performance and identify opportunities to improve the learner and administrator experience.
• Develop SOPs, job aids, and administrator training.
• Support a successful handoff of ongoing LMS processes to the internal…