Case Manager - Care Coordination Union, Non-Exempt

Position: Case Manager - Care Coordination - Full Time 8 hours Days (Union, Non-Exempt)
## Case Manager
- Care Coordination
- Full Time 8 hours Days (Union, Non-Exempt)
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ARH Arcadia Hospital time type:
Full time posted on:
Posted Yesterday job requisition :
REQThe purpose of the Case Manager position is to support the physician and interdisciplinary team in the provision of patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payers. The role integrates and coordinates utilization management, care facilitation, and discharge planning functions.

The Case Manager is accountable for a designated patient caseload and plans effectively in order to meet patient needs, manage the length of stay, and promote efficient utilization of resources. Specific functions within this role include: facilitation of pre-certification and payer authorization processes, facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement, application of process improvement methodologies in evaluating outcomes of care support and coaching of clinical documentation efforts and serving as a clinical resource for coders, ensuring that documentation accurately reflects severity of illness and intensity of service coordinating communication with physicians.
** JOB

ACCOUNTABILITIES *
* • Actively participates in clinical performance improvement activities.  
• Applies approved Inter Qual criteria to monitor appropriateness of admissions and continued stays and documents findings  based on department standards.  
• Assist in the compilation of physician profile data regarding LOS, resource utilization, denied days, cost, case mix index,  patient satisfaction, and quality indicators.  
• Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource  utilization, readmission rates, denials, and appeals.  
• Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial  patient assessment, planning, implementation, interdisciplinary collaboration, teaching, and ongoing evaluation.  
• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the  appropriate setting.  
• Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated caseload;  monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services  provided are patient focused, high quality, efficient, and cost effective; facilitates the following on a timely basis:  completion and reporting of diagnostic testing, completion of treatment plan and discharge plan, modification of plan of  care, as necessary, to meet the ongoing needs of the patient, communication to third-party payers and other relevant  information to the care team, assignment of appropriate levels of care, completion of all required documentation in  Affinity GUI screens and patient records  
• Collaborates/communicates with external case managers.  
• Collects delay in service data and data for specific performance and/or outcome indicators as determined by the director.  
• Communicates with Financial Counselor to facilitate covered day reimbursement certification for assigned patients.  Discusses payer criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payers  as needed.  
• Completes utilization management for assigned patients.  
• Coordinates/facilitates patient cares progression throughout the continuum.  
• Documents relevant discharge planning information in the Affinity GUI System according to department standards.  
• Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the  health care team and are documented as necessary to ensure continuity of care.  
• Ensures/maintains plan consensus from patient/family, physician, and payer. …