Licensed Optician Team Lead-Arcadia, CA-

Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering outstanding customer service. Ensures customers & patients are always delighted. Assists in store success by managing key optical & lab processes and systems.

• Ensure the Lens Crafters team provides unsurpassed customer service.
• Proactive & solution‑driven with accurate execution and strong product knowledge.
• Assist customers with selections, provide recommendations, and support sales associates.
• Act as the responsible alternate store key holder.
• For those with a current & valid state Opticianry license:
• Provide expertise and product knowledge on lens choices based on patients' vision needs and prescriptions.
• Adjust and/or repair eyewear as needed; present and dispense eyewear.
• Perform accurate digital measurements.
• For Lab responsibilities, if applicable:
• Custom fit glasses and precisely place prescriptions in lenses.
• Work with associates to strengthen knowledge, skills, & certification for foundational lens and lab technology.
• Ensure finished eyewear meets optical standards and customer requirements.
• Create a safe working environment, demonstrating safe work practices.
• Maintain basic operation, cleaning & ongoing maintenance of lab tools & systems.

• HS diploma/GED.
• Current & valid state Opticianry license.
• Strong optical & retail experience.
• Knowledge of current optical theory & merchandise.
• Excellent communicator & listener.
• Strong inter‑personal skills.
• Basic math skills.
• Sales skills.
• Problem solving ability.
• Familiarity with cash register, computers & calculators.
• Leadership & training experience.
• Edging & mounting experience.
• Basic optics knowledge & optical measurement experience.

• State licensure (if applicable) &/or ABO Certification in non‑licensed states.
• Lens Crafters Final Eyewear Inspector Certification.
• Lens Crafters Quality, Fitting & Adjusting Program.
• Optical machinery & instruments experience.
• Customer service experience.
• Accu Fit Digital Measurement System certification.
• Knowledge of current store merchandise & lens options.

Pay Range: $25.02 – $39.02. Eligible for bonus/commission. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.