Director, Indirect Tax & Tax Transformation

About the Role

As Director of Indirect Tax & Tax Transformation, you’ll lead Ashley’s indirect tax function (sales & use tax, property tax, excise tax, licenses, registrations, audits, notices, certificates) while driving practical modernization through data governance, automation, analytics, and responsible AI adoption.

You’ll be a hands‑on leader who digs into source data, transaction flows, and system limitations to identify root causes and build sustainable improvements—not just fix symptoms. You’ll partner across Finance, IT, Retail, E‑Commerce, Operations, and Distribution to establish reliable data, strengthen controls, and implement scalable tax processes.

• Lead U.S. sales & use tax, property tax, excise tax, business licenses, registrations, audits, and notices
• Oversee multistate compliance, taxability determinations, exemption certificates, and nexus considerations
• Manage indirect tax audits, refund claims, voluntary disclosures, and controversy matters
• Build audit‑ready documentation, work papers, and support files

• Drive tax transformation strategy by identifying automation, data quality, and process improvement opportunities
• Implement tax technology, including tax engines, certificate tools, workflow tools, dashboards, and AI solutions
• Establish data governance—define tax data requirements, ownership, validation, and reconciliation procedures
• Use AI responsibly (draft documentation, summarize tax law changes, identify data anomalies, organize audit files)
• Measure transformation impact (cycle‑time reduction, improved data quality, stronger controls, audit readiness)

• Advise Finance, Legal, Operations, Retail, E‑Commerce, and Real Estate on indirect tax implications
• Support M&A transactions, restructurings, system implementations, and business model changes
• Research taxability issues, nexus considerations, marketplace tax, and refund opportunities

• Lead, coach, and develop indirect tax team members
• Build a culture of continuous improvement and process ownership
• Manage external advisors and tax technology providers
• Partner cross‑functionally with IT, Finance, Accounting, Operations, and business leaders

• Bachelor’s in Accounting, Finance, Tax, Business, or related field
• 10+ years indirect tax experience (corporate, public accounting, or consulting)
• Strong U.S. sales & use tax expertise—multistate compliance, taxability, certificates, nexus, audits
• Proven ability to manage complex projects, advisors, teams, and technology implementations
• Experience with process improvement, data quality, automation, or tax technology
• Excellent communication skills—able to explain complex tax issues to non‑tax stakeholders

• CPA (or CMI – Sales Tax, CMI – Property Tax, MST, tax technology certification)
• Experience in manufacturing, retail, distribution, e‑commerce, or real estate environments
• Hands‑on experience with tax engines, certificate tools, ERP systems, dashboards, analytics, AI tools
• Indirect tax audit, refund claims, system implementations, M&A experience
• Big 4 or large corporate tax department background

• Data‑driven mindset—comfortable with transaction flows, source systems, data extracts, reconciliations
• Technology‑savvy—Excel, ERP data, tax software, automation, AI (with appropriate controls and validation)
• Continuous improvement mentality—simplifies processes, standardizes work papers, reduces manual effort
• Strong project management, change management, and cross‑functional collaboration

• Health, Dental, Vision
• 401(k) with Profit Sharing
• Paid Vacation, Holidays, and Your Birthday Off
• Generous Employee Discount on Furniture
• Professional Development Opportunities
• Life Insurance
• Ashley Wellness Centers (location specific)

• Honesty & Integrity – Acts with transparency and ethical judgment
• Dirty Fingernail – Takes accountability and digs into details to solve problems
• Continuous Improvement – Seeks better ways to improve processes and tools
• Growth & Results Focus – Aligns work to enterprise priorities and drives measurable outcomes
• Culture of Leadership – Leads through influence, reliability, and example

Schedule:

Full‑time, exempt; flexible hours during peak compliance, audit, or project periods.

Travel:
Occasional domestic travel.

Ready to transform indirect tax operations for a global industry leader? Apply today and join Ashley Furniture Industries as our next Director of Indirect Tax & Tax Transformation.

Ashley Furniture Industries is an Equal Opportunity Employer.