Overnight Stocking Coach

What you’ll do

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tourto Teach communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model managing and supporting customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL – profit/loss statements, managing and assisting in budgeting, forecasting, and controlling expenses in designated business area, ensuring merchandise presentation, seasonal transitions, inventory flow, and operational processes are optimized, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, ensuring a belonging mindset in the workplace, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

• Annual salary range: $65,000.00 – $.
• Performance bonuses: annual or quarterly.
• Regional Pay Zone (RPZ) based on location.
• Complex Structure based on external factors that create challenges.

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, acknowledge that the position will require successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state‑specific requirements, acknowledge that the position may require a current state‑issued Certificate of Eligibility.
• Associates must attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings).

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

2725 SE Highway 70, Arcadia, FL 34266‑5665, United States of America

• Discount Card: 10% off most regular‑priced items and fresh produce in‑store and on select items at  Eligible after 90 days of employment.
• Live Better U: 100% covered tuition and books. Earn a degree or in‑demand skills certificates with no debt.
• Medical, dental, vision, and wellness programs for you and your family.
• Access to mental health resources and assistance programs.
• Training, leadership programs, and clear paths to advance.