Front-End Lead; Arcadia
Listed on 2026-06-06
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Retail
Retail Associate/ Customer Service, Retail & Store Manager, Customer Service Rep, Retail Support
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Front-End Lead (FT) ArcadiaFull Time Arcadia, FL, US
RETAIL STORE FRONT-END LEAD THE COMPANY:At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self‑empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty‑hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.
THEPOSITION:
The primary responsibilities of the Keyholder are to ensure world‑class customer service, POS sales, facility security and maintenance, and processing merchandise.
As a Retail Store Front-End Lead, you will:
- Provide world class customer service to all internal and external customers
- Partner with the Store Leadership to train, develop, supervise, and evaluate cashiers
- Train to master all aspects of the Goodwill donated retail goods process
- Ensure the sales floor, dressing rooms, Treasure Island and overall cash register area are neat, merchandised, rotated and organized at all times.
- Complete register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill’s policies and procedures as required.
- Support in the scheduling and execution of front-end team member breaks, maintaining adequate cashier coverage during breaks. Assign cashiers daily duties to be done during off‑peak times.
Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives
THEQUALIFICATIONS:
- High school diploma or GED preferred
- Prior experience in a retail environment preferred
- Basic computer skills required
- Must be willing and able to work days, evenings, and weekends
- Must be able to perform the essential functions of the job with or without accommodation
PHYSICAL REQUIREMENTS:
- Must be able to sit, stand, bend, and reach for extended periods of time
- Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly
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