Operations Manager

Job Title:

Operations Manager

Reports to:

Director of Operations Sun Bulb Company, Inc.

- Better Gro Companies LLC, located in Arcadia, FL, is a renowned supplier of orchids, orchid supplies, home décor accents, and specialty fertilizers in the tropical plant industry since 1956. With 70 years of experience, the company prides itself on delivering quality, value, and beauty through its flagship brand of BETTER-GRO® products.

The Operations Manager at Sun Bulb Company is responsible for overseeing all aspects of the facility operations, including production, warehouse, shipping, receiving, inventory management, facilities maintenance and property upkeep. This position ensures efficient, safe, and cost-effective operations while supporting company objectives related to product quality, customer service, inventory accuracy, and operational excellence. The Operations Manager provides leadership to operational teams and works closely with management to optimize processes, improve productivity, maintain facility and equipment reliability, and ensure operational readiness across all areas of the business.

• Manage daily operations across warehouse, production-manufacturing, shipping, receiving, inventory, and facility maintenance
• Develop, update and implement operational procedures and best practices to improve efficiency and productivity.
• Monitor operational performance and identify opportunities for continuous improvement.
• Ensure operational activities align with company goals and performance standards.

• Manage inventory control for raw materials, hard good items, product in process, finish product, facility supplies, operational equipment and maintenance parts.
• Conduct inventory reviews, cycle counts, and physical inventory audits.
• Investigate and resolve inventory discrepancies.
• Develop strategies to improve inventory accuracy and minimize loss.

• Utilize the company's ERP system to review and validate manufacturing orders.
• Ensure accuracy of inventory transactions, production reporting, and operational data.
• Monitor operational reports and key performance indicators to support decision-making.
• Collaborate with departments to improve system utilization and data integrity.
• Oversee the production of live plant materials and hard goods to ensure quality, efficiency, and timely completion of production schedules.
• Plan labor schedules, coordinate equipment, materials, and resources to meet operational demands.
• Monitor production performance and KPI’s;
  Implement corrective actions when necessary.
• Support Quality Assurance and product consistency initiatives.

• Oversee all warehouse activities, including receiving, inventory storage, order fulfillment, shipping, and material handling.
• Ensure accurate and timely shipment of customer orders.
• Maintain organized warehouse operations and efficient inventory flow.
• Implement processes to improve warehouse productivity and accuracy.

• Oversee maintenance and upkeep of company facilities, greenhouses, warehouse space, grounds, and infrastructure.
• Manage preventative maintenance programs for operational equipment.
• Ensure functionality and maintenance of forklifts, greenhouse systems, irrigation equipment, and operational machinery.
• Coordinate repairs and vendor services as necessary.
• Monitor capital equipment needs and recommend improvements.

• Promote a safe working environment across all operational areas.
• Ensure compliance with OSHA requirements, agricultural regulations, company policies, and environmental standards.
• Conduct operational and safety inspections.
• Investigate operational incidents and implement corrective actions.

• Provide leadership, coaching, training, and performance management to direct reports and operational teams.
• Establish performance expectations and accountability measures.
• Support workforce planning and staffing requirements.
• Foster a culture of teamwork, communication, and continuous improvement.

• Bachelor’…