Third Person in Charge

Safeway has an opening for a Third Person in Charge! The Third Person in Charge is responsible for the operations of the entire store when the Store Director (SD) and Assistant Store Director (ASD) are not present. The position is one of the job classifications from which candidates for retail leadership development training are typically selected, with successful completion potentially leading to advancement into store management.

The Third Person in Charge provides customer service, administers training to new employees, coordinates hiring needs and candidate selection, and assists with merchandising execution for the store. The Third Person also coordinates with late shift employees in directing day‑to‑day activities when the SD and ASD are not present, including assessment of daily operational needs and training personnel. Additional duties include ordering, receiving, storing, pricing, stocking, and merchandising.

• Works primarily closing shifts to run total store operations in the absence of the SD and ASD.
• Works with the ASD on center‑of‑store operations and fills in for ASD on their days off, when ASD is filling in for SD, or while ASD is on vacation.
• Overall management responsibility for the total store operation, including supervision of all employees and handling of customer complaints, in the absence of the SD and ASD.
• Initiates corrective action as needed in the absence of the SD and ASD.
• Acts as the liaison between the SD/ASD and the late shift operations to ensure smooth store operations.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Engages in suggestive selling and other sales techniques and handles customer relations issues.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties. Coordinates with late shift employees/department leads in planning, organizing, and directing day‑to‑day operations of the store during the late shift and special sales/AD needs. Assists with implementing company and division merchandising policies and/or SD instructions.
• Coordinates with ASD to prepare "things to do" lists for night stockers for closing shifts and for day stockers for day or mid shifts.
• May perform duties of the receiving clerk in the absence of the Inventory Control Clerk.
• Builds and executes marketing and merchandising plans for the store working with Head Clerks, PICs, and Food Clerks.
• Orders for displays and works with day stockers to minimize out of stocks.
• Supports SD and ASD with execution of strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Trains Head Clerks/PICs for possible promotion to Third Person in Charge.
• Supports the SD with the overall success of the company's safety culture and safety programs to provide a safe work environment for employees and a safe shopping experience for customers.
• Coordinates with SD and Head Bookkeeper/In‑Store Recruiter to assess and meet hiring needs by ensuring positions are posted, interviews are scheduled, and new hires are onboarded after hiring decisions.
• Ensures that required web‑based training is administered to new employees, all mandatory training is provided, and all new‑hire paperwork and policies are acknowledged and maintained in personnel files.
• Store assignments can change due to operational needs.

Education Level: High School Diploma (or equivalent).

• Four or more years retail experience required.
• Retail grocery experience preferred.

• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication skills, leadership skills, and the ability to get along with others.
• High degree of initiative and sense of urgency.
• Available to work flexible hours (am/pm shifts).
• Ability to work independently and as part of a team.
• Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co‑workers.
• Analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling,…