Business Process Analyst Senior​/Archbald, PA

Job Description

You will be a Business Process Analyst, acting as a key liaison between IT, end-users, and stakeholders to drive business process improvements and ensure seamless operations. As a critical member of our team, you will play a vital role in communicating changes, overseeing change management activities, and developing training documentation to support the adoption of new processes and systems.

• Serve as a liaison between ERP analysts/IT and end-users, ensuring effective communication and collaboration
• Oversee change management activities, prioritizing and presenting change requests to various systems change boards in collaboration with ERP analysts and production systems teams
• Translate business data needs into requirements, partnering with analytics teams to develop enterprise reporting solutions that drive business outcomes
• Understand transformation objectives and align future-state processes to achieve business outcomes, driving continuous improvement and innovation
• Provide first-line support for end-users, troubleshooting issues and resolving problems in a timely and efficient manner
• Develop and maintain in-depth knowledge of on-site business processes and production systems, serving as a subject matter expert (SME)
• Maintain IDOCs and perform RCCA (Root Cause Corrective Action) to ensure data integrity and process efficiency
• Test process changes to ensure seamless implementation and minimal disruption to operations

• Experience supporting manufacturing and/or production, planning and control (PP&C)
• 4+ years experience with SAP
• Experience troubleshooting SAP and/or APRISO issues
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels
• Strong analytical and problem-solving skills, with the ability to troubleshoot and develop solutions to complex issues
• Ability to obtain and maintain a Secret security clearance, which requires U.S. citizenship
• Experience collaborating with employees and teams from other sites across MFC
• Strong knowledge of business process improvement principles and methodologies, with experience in change management and training development
• Green Belt and/or Black Belt Certification
• Experience using a test environment to demonstrate and/or test system functionality
• Experience working cross-functionally to develop strategies for common goals
• Experience representing a site’s interest in organizational meetings
• Experienced in multi-tasking
• Experience creating training scripts and ability to provide training for best practices
• Ability to work onsite at Lockheed Martin facility in Archbald, PA

This position is located in Archbald, Pennsylvania.

MUST BE A U.S. CITIZEN. This position is located at a facility that requires special access. The selected candidate must be able to obtain a secret clearance.