Delivery Driver; Part-time - Final Mile - Archbald, PA

Delivery Driver (Part-time) - Final Mile - Archbald, PA Overall Job Summary

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The Delivery Specialist will deliver a legendary customer experience through building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems and handling product returns as required.

• Maintain regular and predictable attendance.
• Ensure timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean and organized delivery vehicle and delivery equipment, including a trailer at times.
• Load, unload, and organize products in a safe and efficient manner.
• Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle.
• Maintain an accurate record of deliveries and any issues that may arise.
• Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process.
• Provide exceptional customer service, creating a positive and friendly experience for all customers.
• Partner with field sales team and store personnel to satisfy the needs of our customers.
• Handle all products with care to avoid damage and ensure safe transport.
• Follow all traffic laws and company policies to ensure safe driving practices.
• Handle returns, exchanges, or customer inquiries as needed.

Experience:

Previous truck delivery experience is a plus but not required. Experience with hand truck, dolly, pallet jack, and forklift preferred. Must be 21 years of age or older, have at least 3 years driving experience, and meet MVR check requirements.

Education:

High school diploma or equivalent (preferred).

Professional

Certifications:

DOT Medical Card as required.

• A valid driver’s license with a clean driving record.
• Possess the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g., pallet jack, forklift, dolly).
• Operate all equipment related to job duties efficiently, safely, properly, and accurately; and to provide the highest level of customer service.
• Ability to lift and move large, bulky, and/or heavy merchandise.
• Ability to safely load and unload a delivery truck.
• Ability to use Microsoft Outlook and Outlook Calendar.
• Excellent time-management skills and the ability to meet tight deadlines.
• Strong customer service skills with a professional and friendly attitude.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to navigate using GPS systems and maps.
• Ability to successfully complete all required training.
• Flexibility to work various shifts, including evenings and weekends, as required.

• Regularly work near mechanical equipment.
• Drive assigned markets and provide deliveries in all weather and road conditions.
• Noise level in the work environment is moderate.

• Standing (not walking).
• Walking.
• Driving a vehicle.
• Reaching overhead.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his or her supervisor.

Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre