Driver's License Clerk - Customer Service Specialist Intermediate

Driver's License Clerk
- Customer Service Specialist Intermediate

Working Title:

Driver's License Clerk

Job Class:
Customer Service Specialist, Intermediate

Agency:
Public Safety Dept

• Job
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Unlimited
• Who May Apply:
  Open to all qualified job seekers and DPS employees eligible to bid. Eligible bidders (permanent, classified employees in the same job classification) should apply through self-service and confirm their bid by emailing bryan.beyl.us by 11:59 PM 07/08/26.
• Date Posted: 07/02/2026
• Closing Date: 07/15/2026
• Hiring Agency/Seniority Unit:
  Public Safety Dept / Public Safety-AFSCME
• Work Shift/
  
  Work Hours:
  
  Day Shift / 8:15 AM - 4:45 PM
• Days of Work:
  Monday
  - Friday
• Travel Required:
  
  No
• Salary Range: $20.76 - $27.53 / hourly; $43,346 - $57,482 / annually
• Classified Status:
  Classified

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position exists to promote public roadway safety by the administration of prescribed vision screenings, knowledge, and oral tests for motor vehicle operators so that only qualified individuals obtain a Minnesota driver’s license. This position is also responsible for conducting all inside office procedures while driver examiners are administering skills tests outside of the office.

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

• Ability to communicate with others and understand information, read, write and respond to customers in fluent English.
• Cashiering and basic math skills in order to collect, count, reconcile and complete daily transactions.
• Ability to provide in‑person customer service sufficient to assist working in a high‑volume, stressful environment.
• Ability to provide prompt, courteous and accurate information to customers on the phone or in person (fact to fact contact).
• Data entry skills sufficient to enter data onto paper forms and computer entry screens.

• Face‑to‑face customer service experience in a business with high volume customer traffic within the last five years.
• Ability to problem solve while working independently.
• Experience with basic office equipment and Internet.
• Knowledge of a written and spoken second language (e.g., Spanish, Hmong or Somali) and English sufficient to translate messages from one language to the other, while maintaining message content, context, and style.
• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

This position requires successful completion of the following:

• Criminal history
• Reference check
• Credit check

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job #, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Bryan Beyl l.us.

The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,400 dedicated employees operating programs statewide that all have one goal:
Building a safer Minnesota.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Conne…