Service Desk Lead — IT Support & Operations
Job in
Arden Hills, Ramsey County, Minnesota, USA
Listed on 2026-06-17
Listing for:
Catholic Financial Life
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Catholic Financial Life is seeking a Service Desk Support Manager to oversee the technical support team providing assistance to employees and sales agents. This role requires strong leadership and technical expertise to ensure high-quality support for both hardware and software issues.
The ideal candidate will have 7+ years in IT operations and experience with IT service desk management. Responsibilities include managing team workloads, training, troubleshooting complex issues, and enhancing user experience.
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