Auto Parts Coordinator

Job Description

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional customer experience while proactively managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on repair orders, confirming quality, correctness, and quantity, and accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
• Order and receive supplemental parts in the MIS, monitor performance of parts, materials and sublet vendors, and ensure daily reconciliation of the parts vendor invoice history report (e.g., 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem-solving situations.
• I-Car Registered (working towards Gold Class certification).

• Communicate effectively, both verbally and in writing.
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure.
• Working knowledge of vehicle repairs practices.
• Management Information System experience (Summit, Repair Centre).
• Working knowledge of Mitchell, Audatex.
• Parts sourcing experience (Car-part, Progi, APU, LKQ B2B).
• Solid problem-solving abilities.
• Above average computer proficiency.
• Above average organizational skills.
• Ability to keep up and succeed in a fast-paced working environment.
• Ability to work well with others and achieve common goals.
• Other duties as assigned.

• Frequently required to bend, crouch, reach, handle tools.
• Lift in excess of 50 lbs. of materials.

• Annual Paid Time Off (PTO) plans.
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
• 401(k) Retirement Plan with company match.
• Employer Paid Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Continuing Education Opportunities.
• Free Prescription or Non-Prescription Safety Glasses annually.
• Annual Voluntary Uniform Stipend.
• Voluntary Daily Pay option available.

$15.00 - $21.00 Hourly! Compensation is commensurate with skill, education and experience.

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.