Account Associate - State Farm Agent Team Member
Listed on 2026-02-16
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, Account Manager, Customer Success Mgr./ CSM -
Sales
Client Relationship Manager, Account Manager, Customer Success Mgr./ CSM
Benefits
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
I opened my agency in 1999 after spending years in claims operations, building a 33-year career with State Farm. That experience shaped how I lead today—focused on service, teamwork, and doing things the right way. I played football at the University of Tulsa, and competition has always been part of who I am; it’s a mindset that carries into our office in a healthy, motivating way.
Our team of nine has strong tenure, and we’ve built a family-style environment where people genuinely take care of one another while still pushing to win.
We offer strong bonus plans, travel incentives, flexibility, a 401k, and paid licensing, all designed to support long‑term growth. Our culture is built around great teamwork, a servant’s heart, and having fun while working hard. We run fast, play hard, and play to win—but always with the goal of helping others and growing together. If you’re competitive, people‑focused, and excited to grow both personally and professionally, this is the kind of place where you can truly belong.
Role DescriptionAs Account Associate - State Farm Agent Team Member for Joe Mcadams - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.
Responsibilities- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
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