Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans – start when you start!
• 401(k) with a 100% company match after 1 year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for career advancement and growth within the organization
• Collaborative and supportive work environment
• Positive impact on local businesses through service offerings

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to connect with potential business customers and present service packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Assist customers with inquiries about services, showcasing the benefits of switching to the employer's offerings

• A proactive approach to customer engagement and problem-solving
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales effectively
• 3 to 6 months of related experience and/or training
• Associate's degree or higher is preferred

• Outgoing personality with strong communication skills
• Experience in sales or customer service roles in a similar industry