General Manager for Commercial Laundry

Job Title:

General Manager

Department:

Operations

Exemption:

Exempt

Location:

Reports directly to:

VP of OPS/Director of Operations

Directly Supervises:

Production/Logistics Personnel

POSITION SUMMARY:

Strategize and oversee all teams to meet or exceed established goals. Communicate and manage executive level financials, labor, safety, and sales reporting.

MAJOR JOB RESPONSIBILITIES:

• Directs, manages, and optimizes daily business operations.
• Develops and implements growth strategies.
• Establishes major goals, policies, and procedures to improve functions.
• Approves policies and procedures developed by sub-functions and departments.
• Establishes staff performance evaluations with sub-functions and departments.
• Responsible for customer revenue and satisfaction.
• Sets Management Meetings to communicate strategies, goals, and results.
• Monitors all equipment and workflow to ensure optimized quality and service.
• Oversee vendors and contractor services.
• Leads any labor relations activities involving the plant.
• Sets strategies and KPIs working with financial controls.
• Establishes operations and functional area systems to collect metrics, analyze productivity and set performance targets in production, transportation, administration, sales/service, accounting, engineering, and HR.
• Analyzes tests, inspections, and problems to resolve and prevent reoccurrence in the future and for continuous improvement.
• Evaluate and approve key investments in equipment, infrastructure, and talent.
• Set and manages budget and annual goals with top management.
• Monitors all equipment is functioning properly and that all safety procedures and policies are followed.
• Safety metrics is to be the highest priority.
• Oversees strict compliance with all safety standards and DOT, HAZMAT, OSHA regulations with regards to training, the wearing of PPE, inventory, and supply management.
• Engage with corporate officers in broad strategic planning, reporting, and current monthly results and other achievements and challenges as needed.

EEO/AA Statement

Pure Star provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.[AV1]

QUALIFICATIONS AND MINIMUM REQUIREMENTS:
(List the minimum education and/or experience necessary to fulfill this position.)

• 8 years or more of industry experience, plus proven experience in an executive role.
• Multilingual highly desirable
• Bachelor's degree required
• Strong leadership skills, analytical ability, proactive, decisive, develops processes for functional areas maximizing safety, financial results, quality, productivity, and community stewardship.
• Excellent communication and interpersonal skills
• Strong work ethic, highly independent and goal oriented.
• Possesses strong safety awareness.
• Flexible schedule including days/nights, weekends, and holidays.

Computer / Technical Skills / Job Specific Skills:

• Computer literate
• Comprehensive knowledge of business processes and functions, planning and budgeting.
• Familiar with sales, product categories and services, with strong negotiation skills.

Work Hours:

This is an exempt position and this job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Physical/Mental Requirements:

• May be at an industrial setting with hot/cold environment and distracting noise levels.

Safety

All employees are responsible for their personal safety and safety of others. Therefore, all employees must:

• Participate fully in company health and safety programs and comply with all company OSHA policies and procedures.
• Follow all lawful employer safety and health rules.
• Wear and / or use Personal Protective Equipment, when and how instructed.
• Report hazardous conditions to management.
• Report any job-related injury or illness to management and seek treatment promptly.

• Other duties as requested.

Work Conditions

Office environment/desk job:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pure Star reserves the right to make changes to this job description whenever necessary.

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