Patient Care Consultant
Listed on 2026-10-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
- Jushi Holdings Inc. is seeking a Dispensary Patient Consultant to aid patrons and patients through concierge-level service in the cannabis industry
- The Consultant will provide outstanding customer service, make product recommendations, and maintain store cleanliness and organization
- Qualifications include a high school diploma or equivalent, 2 years of customer service experience, and excellent computer and language skills
- Physical requirements include frequent standing/walking, occasional lifting of objects up to 50 pounds, and occasional bending and squatting
Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service.
The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Excellent multi-tasking skills over the phone and in person
- Occasionally requires local travel, as needed
- Constantly perform desk-based computer tasks
- Frequently standing/walking
- Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.
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