Sales Lead, Part Time - Suburban Square

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Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance.

As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business:
People, Sales, Visual Merchandising, and Operations.

• Customer Focused
  • Create a store environment embodying our core value of Spreading Good Vibes.
  • Process in-store sales, returns and exchanges.
• Drive Guest Capture & Retention
  • Manage client outreach via personalized communication.
  • Maintain up-to-date client information, requests and product feedback.
  • Assist in the planning & execution of in-store events.
• Action Oriented, Drive Results, Resourceful
  • Analyze key business metrics to identify performance improvement opportunities.
  • Utilize business tools as well as personal market-specific insight to drive results.

• Manage Operational Excellence
  • Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
  • Utilize available resources consistently & effectively.
  • Collaborate with Leadership Team for monthly supply orders.
• Support in Monthly Store Assessment
  • Prepare store & team to ensure the success within your four walls.
  • Communicate successes and opportunities to Store Leader.

• Drive Visual Standards
  • Maintain a neat, clean and organized salesfloor & register area.
  • Represent and reinforce brand standards in a positive manner through strong visual presentation.
  • Help support floor moves based on seasonal roll-outs.
  • Partner with the team daily to ensure the floor is fully restocked based on sell-through.

• Motivate & Inspire
  • Uphold & drive goals, fostering a positive atmosphere for all.
  • Champion high standards that empower others to excel within the store & company at large.
  • Recognize and highlight individual & team performance.
  • Communicate effectively.
  • Collaborate & builds trust.

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
• Strong communication skills with the ability to effectively communicate across a multitude of channels.
• Demonstrated ability to assist a leadership team with coaching and development.
• Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
• Passionate about contributing to brand with purpose and demonstrating advocacy through business.

• Health benefits
• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work.

Employees should embody the five core values of the Faherty team:
Always Innovate, Day One Mentality, All Together, Power of Positivity, Timeless, Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.