AAA Associate Travel Agent

Overview

Bring Your Sales Expertise to an Exciting Career in Travel! At AAA Club Alliance, we need enthusiastic, sales‑driven individuals who help clients create unforgettable travel experiences. Whether you have years of travel experience or are just starting, if you excel in sales, customer service, and employing new technology, this role is for you.

• Craft unforgettable domestic and international travel experiences, including cruises, land tours, flights, hotels, and more.
• Use personal travel experiences to inspire and guide clients.
• Build long‑term relationships, turning first‑time clients into loyal travelers.
• Leverage AAA’s established travel strategy to maximize success and achieve sales goals.
• Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies.
• Educate clients on AAA benefits, including exclusive travel perks and the AAA‑branded credit card.
• Resolve client concerns under management guidance.
• Attend promotional events, training, and familiarization trips to stay ahead in the industry.

• High school diploma or equivalent; associate’s degree or travel school graduate preferred.
• At least 1 year of retail experience required.
• Preferred: 1 year of experience as a retail or leisure travel agent (or comparable travel experience).
• Excellent communication and customer service skills.
• Strong organizational ability and proficiency with travel booking systems and web‑based applications.
• Working knowledge of geography.
• Certified Travel Associate (CTA) designation required within two years of hire (company covers program cost and testing).
• Satisfactory pre‑employment and post‑employment screening results, including criminal, drug, and state or vendor‑specific screenings.
• Ability to obtain necessary membership license (or others) as required to perform essential functions.

Location:

30 Greenfield Avenue, Ardmore, PA19003.

Work hours:

Monday–Wednesday and Friday 8:30AM–5:00PM, Thursday 8:30AM–6:00PM, Saturday 8:30AM–4:30PM (37.5‑hour week). Sundays off.

• Base salary: $17.18–$22 per hour, adjusted for experience and location.
• Monthly incentives: average payout $550–$1,100 after approximately 6 months.
• Paid time off: 3+ weeks accrued in the first year.
• Benefits package: medical, dental, vision, retirement plans, and more.
• Company‑sponsored IATAN cards for travel discounts.
• Paid educational trips and exclusive travel opportunities.
• No Sundays, consistent schedule.

Structured training, mentorship, ongoing learning, and required certification provide a path to advance to Travel Advisor and Senior Travel Advisor roles.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. We are committed to cultivating a welcoming and inclusive workplace that values diverse backgrounds and experiences. Hiring decisions are based on operating needs and applicant qualifications, and we encourage all qualified individuals to apply.