Operations Manager

Operations Manager - Arizona H&A Recruiter

A well-established equipment dealership is seeking an experienced Operations Manager based in Southeastern
Arizona to oversee day-to-day branch operations and ensure consistent execution across service, parts, rental, and administrative functions. This role plays a key part in driving operational efficiency, supporting department leaders, and delivering a strong customer experience.

The ideal candidate brings prior equipment dealership experience
, understands how branch operations work together, and can lead teams through structure, accountability, and process improvement.

Responsibilities

• Oversee daily branch operations across service, parts, rental, and administrative functions
• Partner with department managers to ensure workflows, staffing, and processes support business goals
• Drive operational consistency, efficiency, and customer service standards
• Monitor key performance metrics and recommend improvements to productivity and profitability
• Support inventory control, equipment flow, and internal coordination between departments
• Ensure compliance with company policies, safety standards, and operational procedures
• Assist with budgeting, forecasting, and expense management
• Identify process gaps and implement improvements to support growth and scalability
• Serve as a leadership presence for the branch, supporting communication and accountability

For additional information about this position, please contact Kimberly Brenner at Herk and Associates.

• Prior experience in an equipment dealership environment (required)
• Proven operations or branch-level management experience
• Strong understanding of service, parts, and rental operations
• Ability to analyze operational and financial data to drive decisions
• Effective communicator with the ability to work cross-functionally
• Strong organizational, problem-solving, and leadership skills
• Proficiency with dealership systems and Microsoft Office tools
• Bachelor’s degree preferred or equivalent industry experience

Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.