Senior Design Operations Project Manager

Job Purpose

Our Senior Project Manager for Design develops and manages a variety of project plans, including timing, action and communication strategy, and then drives project execution and communication with all parties from concept through completion. This individual will demonstrate thought leadership, cultivate strong relationships, exhibit best practices in process improvement and project management disciplines, and be a catalyst for change while meeting needs of internal and external customers.

• Manage a portfolio of complex projects and initiatives.
• Identify and analyze current state business needs and/or deficiencies and implement improvement projects through cross-functional team collaboration.
• Prepare, gain alignment, monitor and report on project scope, detailed project plan, key milestones, risk assessment, and communication strategy to ensure projects completed on time and quality metrics are achieved.
• Accelerate and drive the improvement of design operational processes and systems that impact design and/or customer experience.
• Serve as the lead point of contact for all project matters (design team, sales, production, sourcing, finance, etc.).
• Facilitate workshops and drive collaboration with functional teams and internal customers on operational opportunities and priorities.
• Conduct discovery sessions with customers and team members to kick off new initiatives/projects.
• Gather performance data reporting to assess improvement sustainability and translate into compelling presentations as necessary.
• Educate and mentor team members at all levels in the organization to build a culture of Continuous Improvement & Operational Excellence.
• Direct quality control requirements and participate in quality issue resolution.

• Lead the development and execution of a global design operations strategy to increase effectiveness and reduce expenses in design lab, equipment, and warehouse procedures and systems.
• Must have a deep understanding of design and engineering process, product lifecycle, and operational impacts to design velocity.
• Lead operational optimization and cost reduction initiatives, including evaluations, expense and risk analysis, negotiations, ROI models, and business cases.
• Develop, audit, and implement design safety programs, in alignment with Veritiv’s Environmental, Health, and Safety (EHS) policies and OSHA compliance.
• 5-10 years in global operations, supply chain, manufacturing, engineering, or design ops.
• Experience supporting engineering, design, or advanced product development groups preferred.
• Lean Six Sigma Green/Black Belt Certification preferred.
• Must be highly motivated, flexible and results driven.

• 5-10 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Ability to work in a team environment.
• Ability to work quickly and efficiently.
• Excellent verbal, written, people, and diplomacy skills are required.
• Experienced in providing leadership to others regarding work related systems, processes, and challenges.
• Experience of interpreting strategy and policy in order to set and deliver objectives.
• Experience with  or other CRM is preferred.
• Experience working with ERP systems, contract management, CRM systems and project management tools preferred.
• Must be highly motivated, flexible and deadline driven.
• Proficient with Microsoft Office Suite.
• Strong problem-solving and attention to detail skills are required.
• The ability to communicate with all levels of the organization.

• Bachelor's Degree Preferred.

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits, 401k, paid time off and tuition reimbursement.

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides Jan San, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit  and connect with the Company on Linked In.

Veritiv is an Equal Opportunity/Affirmative Action employer. EEO Policy US | EEO Policy Mexico. This description does not attempt to define the job's essential functions as defined by applicable disabilities law.